Veronique Maternity

Veronique Maternity

Clothing in New York, NY

Clothing Maternity Clothing

Contact us

Location

1321 Madison Ave.,
New York , NY 10128 UNITED STATES

Reviews

Veronique Maternity 212-831-7800
1321 Madison Ave.,
New York , NY 10128 UNITED STATES
$
Veronique Maternity 1

Based on 1 reviews

Veronique Maternity 212-831-7800
1321 Madison Ave.,
New York , NY 10128 UNITED STATES
$
1 5

Buyer Beware!

I bought several things here, including a pair of under-the-belly pants. When I asked the salesperson if women had problems with these pants falling down, she said, "Everyone's different." They seemed fine in the store, so I bought them. Then I wore them to work, and they kept falling down! I brought them back 6 days later, knowing, based on their return policy that?s printed in a frame at the register and on the receipt, that it would be a store credit. When I tried to return the pants, however, the salespeople said their policy was not to accept worn items. Their responses ranged from snotty ("Have you ever shopped at a boutique before?") to accusatory ("I told you not to buy those pants"--obviously not true). I pointed out that, a) if that was their policy it should be printed with the rest of their rules, and b) since they know some women have problems with these pants they should have encouraged me to walk around in them before buying. Nothing but more rudeness in response.
For the prices they charge, they should be able to handle a loss on 1 piece of merchandise when their sales help was lacking! Clearly, they know repeat business from any 1 customer is limited, so they don't care about customer service to an individual. I'm hoping, though, that this review will make women hesitate before shopping here.
(If I hadn't had this experience with the attempted return, I would have rated the place "above average": nice clothes but overpriced, sales staff attentive but not particularly friendly. If you're looking for higher-end maternity, go to Liz Lange or Cadeau instead.)
posted at 05/04/07

Detail information

Company name
Veronique Maternity
Category
Clothing
Rating
1.0 (1 reviews)
Is this your business? Manage via YEXT
edit delete

Veronique Maternity

Contacts Location Reviews Details