Location

8750 Perimeter Park Blvd.,
Jacksonville , FL 32216 UNITED STATES

Reviews

Based on 7 reviews

JessieJax

great doctors!

I've never gotten bad advice from any of the doctors. All of them - especially the women - are warm and caring. They spend ample time with the child during well check-ups. I've never been brushed off and if I want to bring my child in for a sick appointment, they've always found a time for me. The unfortunate business of their waiting room is a testament to how popular this group is. Also - if your child is ever in the hospital - the doctors will visit at least once a day even though they're under the care of the hospital doctors. Not all practices do this.

posted at 09/10/09

Applejax

Long waits and poor service !!!

I too experience super long waits that are not excusable. Any good manager and marketing person knows this. I can only get a Doctor to see my child if I request it, otherwise they always try to give me a nurse. I pay top dollars for the insurance and expect to see a Doctor not a nurse. The staff is not friendly and at times cold to the parents and children. I think that their staff and management needs some serious customer service training and the Doctors need to get a bit more involved with their office procedures as it is obvious that I am just a co-pay.
Don't expect any sympathy from the nurses when giving your child vaccinations.

posted at 10/21/09

HONESTY25

Extreme Professionalism and all around GREAT!

My son has been with this group for the majority of his life at the Park St location. He is most of time seen by the same doctor. If his doctor was not available other comparable doctors were. It is sometimes uneasy that feeling at first or the experience is not quite the same however each doctor is well qualified. Each doctor has their own personality as such as everyone in this world. All of them provide a professional service and the staff is more than courteous. My son experienced ODD symptoms at a young age and the care provided with back door service was comforting. They have always worked us in whenever he had fallen ill and gave multiple suggestions for his at home care. They are considerate in dealing with upset and confused parents and sometimes call to check on the child's progress.
I too have experienced long waits because of certain times of the year when every child seems to have fallen ill or when every parent rushes as walk-ins to receive flu vaccinations for their child but even at those times the service provided leaves you feeling fulfilled. If you don't, call them, they do not mind. Nurses are available always and the calls are returned quickly. High volume waiting rooms here are reasons of trust from this community. I have seen teenage kids still coming to these facilities and to me that says a lot. I was forced to switch because of insurance reasons at one time and that was extremely painful. I managed to make my way back and now use the Southside location. We are getting to know the staff there and so far are completely satisfied plus same familiar doctor's faces.

posted at 01/14/10

weeza21

Wonderful nurse practitioner

The Carithers Pediatric Group nurse practitioners are wonderful! Today my son saw one of the ARNP's for an ear infection. Her bedside manner was wonderful. She took her time which made both of us feel very comfortable. Normally we see Dr. Connolly but he was at the other office today so Katie, one of ARNP's, was available. I will be going back to see her!!! I highly recommend seeing one of the groups ARNP's if you can. The ARNP's can do everything the doctor can do including writing prescriptions. The ARNP's also go to the doctors for advice if they have questions about a patient. This group is great and their new southside office in the Center One building is beautiful.

posted at 06/01/10

debbiev918

Fantastic Group!

I am an RN and have been in healthcare, in varying capacities, for almost 20 years; that said, I have been very pleased with the quality of care we received at Carithers the last 8 years. Although I prefer certain providers, I trust the judgment each one that I have seen (which between two children, in an 8 year period, includes nearly all of them). We have seen MDs and NPs and have equally wonderful experiences with both.

I probably dismiss lengthy waiting periods because I know the quality of care that you get. I also understand that providing healthcare means you are constantly faced with unexpected, complicated and time-consuming situations. I know what it is like to sit in the waiting room with a sick child and to feel like the staff are not welcoming or attentive - I also know the other side of trying to provide quality care for more routine patients while still caring for someone who is acutely ill.

When I consider my experiences in healthcare I find that the Carithers group does an exceptional job of managing their patients.

*For anyone wondering, I am not, nor have I ever been employed with or affiliated Carithers - my opinions are based solely on my experiences there.

posted at 08/13/10

GrammieGirl

Absolutely Outstanding -- caring environment

I can't say enough good things about the Carithers Group. The doctors and NPs instill confidence and treat children as human beings -- they don't have the "next" mentality. Doctors are available on weekends and holidays for urgent care appointments as well as being on-call 24 hrs a day/7 days a week. The on-call doctor usually responds in less than 20 minutes. It is so much better for the child to have doctors who can access their medical history and treat accordingly -- even on weekends! Their website is also very helpful. I highly recommend this group to anyone who has children.

posted at 02/14/11

asalisa

Every visit has been awful

My daughter is almost 3 months old. We have visited Carithers for 3 well child checks and 2 sick kid visits. We have waited and waited for each appointment. The last 5 visits we waited for over 2 hours.

I have yet to have a good visit with them. Different doctors each time. Several of the doctors were very condescending. And I have yet to have a positive experience with the office staff.

When I called to ask the nurses about my daughters fever it took them 2 hours to call back. I was told not to worry about it she was probably teething. I called the next day after the fever hit 102 (it got higher). Again, it took them two hours to call me back. (I called during office hours early).

We saw one dr. yesterday and a different one today. After seeing the dr. yesterday (we have yet to see the same dr. twice) I was told that I would be called today to see how she was doing. She has a urinary tract infection. I didn't get a call and had to call them after giving her the first oral dose of antibiotics which she promptly threw up. Again, a long wait for a return call...over two hours. The nurse was huffy and told me that the dr. I had seen had probably left for the day.

I chose Carithers because my friends and family like them. I most certainly haven't had the same experience.

posted at 02/24/11

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Reviews

JessieJax

Applejax

HONESTY25

weeza21

debbiev918

GrammieGirl

asalisa

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