Reviews

Based on 13 reviews

daanyanoor

Great reviews but no thanks

I am new to midtown and searching for a new salon. After reading few the reviews, something just doesn't click me about this place. Most of the reviews here don't seem to have a strong background. For example, even the owner reponsed to a...

posted at 07/05/11

ladybldr

THIS PLACE IS THE BEST

I love this place. They make me feel like a queen.

Chantel THANK YOU! You are the best stylist ever.

posted at 10/03/09

houstonsl

Bad Experience with facial

I went for a facial and it was a poor experience! The aesthetician was not friendly, not gentle with my skin and did not ask me anything about my skin or what I was looking for before she began. The thing that irritated me the most was that she left the room SEVERAL times for up to 10 minutes. Extremely Unprofessional! Once she had the steam on my face and after several minutes I my face was hot and sweating and i asked her to turn it down, only to realize that she wasn't in the room. Any other time I've had a facial, if they are letting a mask sit on your face or letting the steam work, they atleast rub your shoulders or something during that time. The fact that she left the room repeatedly to do who knows what, was poor service. And when I went to pay, the price was higher than what was quoted on their website. When I asked the girl at the front desk about this, she said that price was probably for Men. What?!? DO NOT GO HERE FOR A FACIAL! I WILL NEVER GO BACK FOR ANY KIND OF SERVICE.

posted at 10/23/09

cmc133

Best massage!!

My husband gave me a day at the spa for Christmas - wonderful gift for this working mom : ) Since, I have had my first waxing and now this evening, my second massage! Courtney did a wonderful job! I am still new to massages and it still takes me outside my comfort zone, but she put me completely at ease AND did a magnificent job! I told her firm and she delivered! THANK YOU Courtney and Midtown for helping this mom rElax!!!!!! See you soon! xoxo

posted at 01/22/10

MassageEnthusiast

Great New Therapist at Midtown

"I have experienced several massages w/ Rebecca and always leave feeling so much lighter! I've had several yrs of pain w/my shoulders and the knots I get in them. Rebecca always loosens the tightness I struggle with dalily and works out several of the knots. She also can give an excellent relaxing massage. Whether you need to relax or have tension & stubborn knots worked out, she is the one, out of several therapists, that I've tried, who can help ease my pain & help me to relax at the same time! I have recommended her to several people!" -J Neale

"She's very intuitive; Rebecca knows just what's going on with you body when she touches you. I used to get just an hour with her until she talked me into trying an hour and a half. I will never go back to just one hour. She rhythym and pressue feels soo good and she doesn't miss one inch of your body. Her massages are almost a spiritual release. Best massage therapist I've ever been too!" - L Perrault

Rebecca is the newest addition to Midtown Retreat. She's a Massage Therapist and Esthetician; come in and let her gentle strong hands work magic with your skin and muscles!

posted at 07/28/10

IMCUSA

Thanks Mid Town

Thank you Chantil for giving me a new look. Everyone really like the new hair style. I would recommend my family and friends to Midtown Retreat.

posted at 08/13/10

MJSgl

Chantil

Chantil simply gives an awesome haircut. She is attentive to detail, never rushes, remembers likes/dislikes, and is very friendly and easy-going. Highly recommend Chantil at Midtown Retreat.

posted at 09/17/10

mvh81

new stylist!

I needed a new stylist since moving here from san fran. Keep in mind, i've been going to the same person that did my hair for years in Ca. So trying a new stylist is scary for me! I went in to get a manicure and pedicure done first (so i can scope out the place) and while getting my manicure i was checking out the stylists there. there was a girl cutting hair and notice she was doing a very cute,trendy style! So after i left i book with her! When i came in for my appointment, my stylist Sunny greet me and was very nice. She listened to my problemed hair and suggested a different look. So, i thought well,lets try it and see. well, it turned out really cute! I love my cut!! its been 5 weeks and my cut still styles nicely! I have a color appointment with her in 4 weeks and i can't wait! I found my TX stylist now! yay!

posted at 11/01/10

Denise Trumpet 123

Love Chantil the Stylist there!!!

Only having one person my entire adulthood cut my hair I was skeptical about making a change. When i went to Midtown Retreat everyone was very welcoming. my stylist was Chantil and she did a wonderful job! she did exactly what i asked for and I'm happy to say I was VERY PLEASED with my haircut and service! i have found my new home and new stylist and I'm very happy and have been recommending all my friends to her! She has a great personality and that always makes the haircut and blow dry go by fast. She's wonderful if you are a girl that is very picky I'd most definitely consider chantil!

posted at 12/14/10

Patricia Alvarez

Hair Salon

Having just moved to Midtown, I was looking for a good stylist. I just so happened to walk into Midtown Retreat and asked the person sitting there who she would recommend for my type of hair. She said she could do it and the rest is history...I LOVED her hair, so I knew she would do a good job. Chantil has been doing my hair ever since and I've never been disappointed with anything she's done...from haircolor, highlights,cut, styling and even extensions, she rocks!! Her upbeat personality and professionalism are top-notch making her someone I would recommend anyone to. If you are picky and want somone who knows what they're doing, call Chantil. Everytime I walk out of there, I feel and look like a million bucks!!! She knows her stuff :)

posted at 04/19/11

MarisaSimon

Spa Services Disappointing

I went to this spa on my birthday because of all the good reviews on Citysearch. Unfortunately, I was completely disappointed with the services and I do not think that the "spa services" in any way resemble going to a real day spa, where the services are much more professional and worth your time/money.

Firstly, everyone that I dealt with that worked there seemed to just hate their jobs. The women who was giving me a "facial" was rude and had an attitude. The facial was painful and she didn't clear up my skin. What a waste of money. I could have put on a mint julep mask at home and came out looking better! Moreover, the products she used gave me acne. When using the electricity to close my pores, she practically electrocuted my face and it was really uncomfortable. This has not happened with this procedure in the past. I was disappointed the most with the facial.

Secondly, the massage was alright...nothing to write an amazing review about. Told her the pressure was too hard at one point and it didn't really change thereafter.

The woman doing my nails seemed to really hate her job. They came out alright, but I could have gotten the same mani/pedi with friendlier people for half the price.

All in all, it seemed like I was just another client they had to get in and get out. If you desire any kind of special attention or friendliness of staff, I wouldn't decide to go to this place. If you rarely go to spas, I would suggest spending the extra $100 or so to go to a real/ professional one...because you will be disappointed at what a waste of money the midtown retreat salon & day spa is.

posted at 05/17/11

Midtown Retreat

In Response to MarisaSimon

Dear Marisa,

On behalf of Midtown Retreat, we regret that you did not receive a promissing experience at our spa and we do understand that it happen to fall on a very special day for you. I firmly believe that we are not in the business of spoiling our customer's B-Day....so, as an owner of Midtown Retreat I would like to extend my deepest apology once again.
We've been in business for years, servicing hundreds to thousands of Houstonian and we try our best to meet everone's expectations. In our endeavor to please our client, we are constantly confronted with real human challenges that redefines our work ethics and services. Unfortunately, there are times now and then when our client's expectations surpasses our's, even at all cost. Whether it's a miscommuniction between staff members and client or just differences in the experience that you had from other spa, your reviews are important to us because it helps us recognize your concerns and we will be more than glad to address these concern by inviting you to visit our day spa again to give you the experience that you had hoped for and to let you know that we have great integrity in our name and that our staff members are here to make a better impression.

Please feel free to contact me at anytime to see what I can do to make up for the unfortunate event.

Your's Truly,

Victor Tran
victor@midtownretreat

posted at 05/22/11

jme0502

Manicure Mistake Made Right

I went to Midtown Retreat Salon & Day Spa
to try a gel manicure. I had heard so much about them lasting and had to be the judge of this miracle mani. I had been there once before for a reguar mani with Inga--awesome job--so I went back; however, this time the experience was, ummm questionable. The manicurist was Elizabeth--super nice--but not too experienced with applying the gel lacquer. She did an decent job, but I left somewhat unsure of the "look".

But when I got home, I realized that the application was a little messy, and I was unhappy. I don't usually complain, but I called to express my concern about my less than perfect mani, and they told me, "COME BACK! We will fix it if not today, whenever you can!" Needless to say I went back, and they were apologetic, and they fixed my mani. The woman, I didn't catch her name, that fixed me up was so patient and even made sure I was absolutely happy with the color. She told me not to hesitate to come back if I have problems. I left this time very pleased!

I will be back!!!!

posted at 05/24/11

Review This Business

Midtown Retreat Salon & Dayspa

Contact us

Location

Reviews

daanyanoor

ladybldr

houstonsl

cmc133

MassageEnthusiast

IMCUSA

MJSgl

mvh81

Denise Trumpet 123

Patricia Alvarez

MarisaSimon

Midtown Retreat

jme0502

Detail information

Nearby

Expo Day Spa

European Day Spa Salon

Etheria Salon And Day Spa

Eterna Med Spa

Elegant Spa

Elan Day Spa

Elan Day Spa

Dynasty Spa

Midtown Retreat Salon & Dayspa