Lens Appliance Service
Local Services in Brooklyn, NY
Local Services • Appliances & Repair • Hardware
Local Services in Brooklyn, NY
Local Services • Appliances & Repair • Hardware
8025 7th Ave.,
Brooklyn ,
NY
11228
UNITED STATES
718-238-3200
Based on 7 reviews
718-238-3200
Total Rip Off. Their pricing is nearly criminal
Len's told me that a service call cost $125. That seemed a lot to me, but I figured that it was a house call in the city, and they have parking expenses, etc.. The repairman replaced a burned-out fuse on my Viking Microwave. He was in and...
718-238-3200
Excellent Service
Last weekend my Viking refrigerator went out after a power outage in my area. I called a local repair service and was told they could not send a technician for 4 days. I called Lens appliance service and they scheduled an appt for the...
718-238-3200
Nice staff BUT expensive and no-shows!
Nice people : that's the best thing I can say. Expensive ($400 to "open" an ASKO dryer). They did not show up on appt. day and did not call to advise of this! They don't give estimates unless you request it prior to appt. They don't seem...
718-238-3200
Nice people who don't show up
I have had trouble getting this company to return to actually fix the dryer--I paid a $136.09 service fee but they reschedule often. Spent the whole day waiting for repair person-very nice guy-but now at 4:12pm I have called and was told...
718-238-3200
Terrible
I've used Lens Applinaces twice. The first time when I purchased a new heating/cooling unit. Then again 2 years later when the AC broke (compressor). They charge $75 for a house call to see what is wrong and then that gets applied to the...
718-238-3200
Great Viking Service
Writing to say we had a very good experience with Len's repair of our Viking refrigerator. (That said, I'll never buy a Viking appliance again.)
718-238-3200
Terrible
I've used Lens Applinaces twice. The first time when I purchased a new heating/cooling unit. Then again 2 years later when the AC broke (compressor). They charge $75 for a house call to see what is wrong and then that gets applied to the cost of your repair(s). My unit needed a part that they were not able to get their hands on but instead of sharing this information with me, the owner, kept telling me that the part was coming. Weeks were passing and we were in the middle of a heat wave with my apartment for sale...and no part. I considered going elsewhere but they already had my $75 and kept telling me that the part was coming. After 7 weeks of waiting, the part finally came. The man who does the installations and repairs is a great, helpful, young man. The owner of the shop is old and grumpy and lied to me on several occasions regarding the ETA on my part...which needless to say, I did not appreciate. If he had been honest or up front with me, I could have planned better or made other arrangements. I did not appreciate being left in the dark.Worldwide > United States > Brooklyn, NY > Local Services