Location

3180 Santa Rita Rd.,
Pleasanton , CA 94566 UNITED STATES

Reviews

Based on 5 reviews

alowery

Paid $80 - Could of had better food at Denny's!

Terrible experience. Paid $80, for a terrible meal. I could of had better food at Denny's.If this is Italian, then Taco Bell is a 5 star Mexican restaurant. The scoozies were flat and had no cheese. Did not look like the picture. Sauce in...

posted at 07/27/11

Craig F

fun at girasole

Girasole was a fun night out with friends, Solid food and solid service. Will comeback and try it again at a time when it was less busy to see if service improves.. Overall good restaurant.

posted at 02/17/10

nsabina

Worse service I ever had

We went there today for my youngest boy birthday.
I was very disappointed especially with service. We waited forever for the main course. Only drinks were OK. Food is overpriced and not tasty at all. Well, I ordered Black Tie Mushroom and it was poor taste compare to ones ordered at other places.

The final disappointment was a desert. My son told the waitress that he is having B'day today, I confirmed and asked for a desert menu. When we picked tiramisu and creme brule, she said "It's too messy to serve it, what do you think if I put it in the container.". I agreed thinking we just going to eat out of plastic.

So she brought us containers ..... closed in the bag. I could not beleive it. Knowing that kid has b'day she was practically throwing us away. What a service! I will never go there again

posted at 03/23/06

klbears

Girasole Grill adds extra charges to your bill without your permission

EVER BEEN PICK POCKETED BY A RESTAURANT? I haven't either till last Saturday night at Girasole Grill.

Story

We went there with 12 people for a joint birthday dinner for my mom, brother and myself. My cousin brought a Chinese birthday cake (something they do not make). After appetizers, drinks and entrees (over $300 for dinner), the server, Michelle, asked if we would like them to bring out the cake. Little did I know there would be a charge or how BIG a charge this would be, $23.95.

How did they come up with $23.95 to serve cake to 12 people? Well, we used two Entertainment cards that gave us a discount of $24 on the dinner, so after the $1.995833/per person "Cakage Fee" our discount was 5 cents. Coincidence...don't think so. I also believe they put the price under $24, so that with a large bill, I would not notice, which I didn't until I got home. $2 per person to serve cake on plates is over the top!! Especially for a dessert they cannot make nor have on the menu.

The server did not inform us of a "Cakage Fee" nor inform us that there would be a 18% gratuity added to the bill. Just inform me and then let me decide if I want to have the cake there or at home.

All my family is never going to go to Girasole Grill or their sister establishment, Buckhorn Grill in San Ramon. They lost 12 customers for life and only gained $23.95. Was it worth it Girasole Grill?

Food

So, why two stars? The food was actually fairly good. Of the food I tasted, the calamari was good but not great. The Chicken Cordon Bleu was kinda bland. I had better from a frozen entree. My Veal Scaloppini was too sweet for my taste and the side Asiago potatoes were not cooked enough. My wife's Salmon Provencal was the very good with a nice white/brown sauce.

Too bad we are never going back. Be honest and don't slip in extra charges into a bill. That is not a way to do business.

posted at 04/14/08

Vincell1

Good place .. .. loved it

From the minute I walked into the salon, they took very good care of me. Sherri spent time with me discussing what I wanted. I got the best highlight and cut ever. She even followed up with a call to make sure I didn't need further help with my hair. I highly recommend this salon.

posted at 06/19/09

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Worldwide > United States > Pleasanton, CA > Italian Restaurants

Girasole

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Location

Reviews

alowery

Craig F

nsabina

klbears

Vincell1

Detail information

Nearby

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Girasole