4421 Spencer Hwy.,
Pasadena , TX 77504 UNITED STATES
Based on 6 reviews
Buyer BewareThe stereo fell out of the dash on my way home! Yes, it really did! The install was awful at best on the rest of the equipment! They even used the old factory wire to hook up the new speakers after I paid them to run a better quality wire. They get confrontational when you take it back to them to repair what they should have done incorrectly in the first place. The speakers rattle and bump in the panels from such poor installation. I am very displeased with my experience with them and will never recommend them to anyone. I am really shocked at the way I was treated and the quality of the work! I will not even take it back to them to fix the problems they created, not real sure what they would do to it!! The worst 1500 dollars I ever spent.
WROST PLACE EVERTHESE PEOPLE DO NOT UNDERSTAND WHAT CUSTOMER SERVICE IS! WE ORDERED LIGHTS TO BE INSTALLED ON MY CAR AND WHEN I SHOWED UP THE NEXT DAY TO GET THEM INSTALLED, THEY TOLD ME THAT THREE CARS WERE AHEAD OF ME FROM THE DAY BEFORE!! THEY DIDN'T EVEN APOLOGIZE AND TOLD ME TO BASICALLY COME IN THE FOLOWING DAY AT 5:30 PM SHARP OR THEY WEREN'T GOING TO DO IT ANYMORE! KEEP IN MY MIND THAT THIS SERVICE IS ALREADY PAID FOR! SO I WOULD NEVER GO BACK TO THAT PLACE-THOSE GUYS THAT WORK THERE ARE COMPLETE
LOVE ITI was in market fo indash navigation system. This was the only place that was willing to help me over the phone. They explained the features very well. Did not throw a lot of technical jargon at me. When I wnet to the store the salesperson took his time and showed me all the nav units that they stock and compared the features for me. I decided to get a Kenwood. Great price also. They donot use any pressure sales tactics. Told me to bring my truck in the next day since it would take 4-5 hours to install the radio and back up camera. They even gave me a ride to my work in LaPorte. I am going back to get some door speakers and a subwoofer installed in my 2009 Ford F250.
what a what?...diferents guys diferents prices?I just got in the store and ask about car alarm installation and more, the skinny guy told me a one good price come back later and the same questions and the other guy give me a diferent and higher prices with a kind aptitude...like if u want it take it, if not get out...huuu a never come back,,,and about quality I doubt it.
TERRIBLE! Horrible Customer ServiceThis place treats their customers horribly. I had gone in to buy a screen for my car which they told me would be $250 and I had to put down $50 now, so I did. Later I decided that $250 for a screen and installation seemed a bit too cheap and the screen probably wouldn't be good so I told them I didn't want it anymore. They told me I they would not give me my $50 back but they would give me store credit. I said ok and said that I would like to use the $50 credit to get my back tiny window tinted (I had to recently replace it), which is only about a $20 service. They said they were going to charge me the entire $50 for a $20 service.
Horrible place, tried to steal from me, switch products etcI purchased a focal comp set, they forgot about my truck for 3 hours then did a rush install.... They also tried to install a cheaper set of speakers, when I caught them they gave me the speakers I paid for... Stay away from these criminals, you will get better customer service at a flea market, and as far as installs, there back bay is full of aliens working for $5.00 an hour... STAY AWAY!!!
Worldwide > United States > Pasadena, TX > Security Guards & Patrol Services