Reviews

Based on 9 reviews

SATX10

RUN FAR AWAY FROM THIS PLACE

Worst car buying experience. After thought are deal was done, was told congratualtions, multiple people called us and kept telling us we had to give them more money, buy more warrantys and other items from them. They were extremely rude...

posted at 12/18/10

texasjohnnyb

You be the judge

Don't buy from this dealership, I bought a used truck from this dealership 5 months ago with an extended warranty. I had the routine maint. required on this truck with a complete history, Long story short Universal Toyota has not fixed...

posted at 10/06/10

Guest User14568

When our son turns 16 in a couple of years we intend to be

We have now purchased two vehicles from Jose in the space of two years. Our experience with him has been fantastic! Most of our dealings with Jose have been over the phone since our time is precious. He is knowledgable over the entire...

posted at 08/27/10

Verified User12058

It was a pleasure buying this car from Manny

I recently purchased a 2009 Highlander Sport from Universal Toyota and Manny Portillo. This is the second Highlander that Manny has sold us and each time the dealing with Manny has been the same. Manny is a true professional and easy to...

posted at 08/26/10

Honey555

To us, he is the perfect sales representative

The new Corolla we just leased is the second one with Shannon. To us, he is the perfect sales representative...good listener, interested, kind and a joy to work with...we just hope he is still there for the next round.

posted at 08/25/10

Purple People

I am 110% satisfied!!

I have ben working with Jose Otero and did purchase a 2010 Highlander. Jose has been outstanding working with us. I had worked with him on a purchase in 2008 also. I could not have asked for a more pleasant, professional experience. I am...

posted at 08/24/10

HappyGoLuckyJanuaryDay

I would recommend Mr. Otero to any friends and family membe

My experience at Universal Toyota was satisfying as Jose Otero provided me with the information needed to make the right decision on choosing my vehicle. Mr Otero had the right personality/attitude to make me feel comfortable, which is...

posted at 08/19/10

CardMember

I have always found him to be honest and straight-talking

posted at 08/17/10

Escondidogurl

They were very patient and knowledgable

Shannon was the most patient salesman I have ever had the pleasure of doing business with. He made my car buying experience both relaxed and very fun. I asked for sporty and he took me to see the Scion tC. I loved it! It was like he could...

posted at 08/11/10

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