Reviews

Based on 6 reviews

dmd1234

Sound Like Competition

Reading all the other reviews you would have to be dumby not to know that these are the employees arguing over what gym is the best. Quite frankly I went to college and lived in the area my whole life and I have worked out Fitness Plus which in the day was nice club and still is a decent club. Fitness Plus has all ways been the only club to work out at except for the Y which is joke. Its not bad but needs to be cleaned up. I went to this Answer is Fitness after knowing the owners of Fitness Plus. I thought it was going to be this little gym with no equipment, if I listened to the staff at Fitness plus. To my surprise it was nice and clean and the staff is pushy but I think its because they really think its the best and there is nothing wrong with that because thats called pride. The pushyness was more so I would reach my goals then joining. He actually said if the price is too high maybe its not for you. I threatened, I was going somewhere else and he said please if thats what you want I support that. He reiterated if you reach your goals there that could be the place for you. He did say one thing that made me go back after not joining for about a month. He said where about educating you on fitness and if you need assistance where there for you. I remembered that and realized a gym is not a gym its my health and my gym never said that!! Thats the difference. 25 lbs. later I feel great and would never go anywhere else.

posted at 04/09/09

1234sla

This Gym is horrible they lie cheat & steal EXCUSES

I was told 24.99 a month they signed me up for 35.99 and took out over due fees bounced my bank account because they took more than was agreed upon. treated me like I was no good and told me I should have not had my bank account bounce because of them it was my fault. I have been speaking to whom ever answers the phone or whom is at the desk when I come in for almost a month now to get my money. I am told I need to speak with Jim Disteo the employee that signed me up. Then I was told I could speak wity Dan Fortier the General Manager but niether is ever there and dont call me back. I have been a member of Planet Fitness in Norton for 3 years and have never had a billing problem. I also have never been treat the way answer is fitness has treated me. Still no money back yet since May 14th. DONT EVER GO TO THIS GYM!!!!!

posted at 06/01/09

ODogg

Misleading and Unethical

I recently found a charge to my credit card for monthly dues that were supposed to end 12/31/09.

I was told that because I did not personally come in and sign a form 30 days prior to the expiration to cancel, that they could not refund the money.

I told the orginal sales person that I did not want this auto re-new feature and he yet signed me up for it anyway.

Even though I called the day it was changed to credit card, they would not refund my money b/c I did not come in person.

I am very disappointed in this establishment and would not reccommend it to anyone.

posted at 01/11/10

sjam02

Extra charges...not fun

I recently did a "trial" and was told I had 30 days to cancel. I ended up finding a gym closer to me, so I cancelled wtihin the 30 days. They told me I had to come in and sign something to cancel. I was then charged a months fee. I called to have it refunded, and they gave me a song and dance about it taking 30 days and that I would be responsible for it.

I wasn't happy. 30 day trial should not equate to a fee.

It was really frustrating and it is still not resolved. This was over a month ago.

posted at 02/05/10

northguy

great gym in my opinion

I have been a member of answer is fitness for awhile. I participate in some of the free classes, they are great. I have also utilized the training - the trainers are excellent.
The gym is clean, and the people there are friendly (I am from north attleboro, and see a lot of other people from the town there). Facilities are clean and plenty of equipment.

posted at 02/10/10

spinninggirl

Not impressed with staff: unfriendly and conceited!

I tried my best to like this gym but the staff really turned me off. I like taking classes but found that the instructors taught to their friends in the front row and not to the "uncool" people who were new or not part of their clique. My very first spin class there was with the aerobics director and it was terrible. There were new people in class and she didn't even ask if anyone was new and didn't bother to help them set up their bikes. She was too concerned with her "friends" in the front of the room. She then turned the lights off so it was pitch black and played music so loud I saw a few people with ear plugs in!!! I'd been spinning for years and never took a class that unprofessional and unsafe. Hello, you have new people in class and you can't even see what they are doing is safe! I tried other classes and was again disappointed in the unprofessionalism. I finished out my 2 years and went back to another gym near where I work. What a difference! It isn't as flashy but the instructors are safe and care about all the members, not just their friends. I would never recommend this place unless you want to feel like you don't matter.

posted at 02/21/10

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