602-373-4065
Based on 7 reviews
602-373-4065
Great service from start to finish.
I personally had a wonderful experience with Metro Appliance Service Company. I read the past reviews on line and my personal opinion is that the people that wrote bad reviews only wanted a new appliance and will stop at nothing to get...
602-373-4065
Metro Appliance Sucks
Half-as*ed work, zero customer serivce, no thought what-so-ever that you the cistomer are without a washer, stove, dishwasher or refrigerator. They are nothing but shills for minimal effort warranty service companies. Ask for someone...
602-373-4065
stay away!!!
Horrible customer service. My home warranty company sent Metro to my home to repair the leak coming from my fridge. The tech (Ron) was rude and smelled like alcohol. He promptly reminded me of the $50 service charge and proceeded to...
602-373-4065
Reparied Oven
Warranty work, replaced the Igniter; only to install the wrong one, the damage caused required a second visit from another contractor. The unit was condemned, because of the damage installing the igniter. They should of noted that or ordered the correct part, or condemed it then. the next contractor said it was dammaged by the installation. SO who is to say.
602-373-4065
Scam? BEWARE
Via extended warranty we got Metro Appliance to come and discover that the magnatron has a five year warranty by GE. He then wanted $50 for the service call but didn't fix the problem. He didn't offer to call GE for me, get the part, and then come put it in. He called his boss who was equally demeaning in the way he treated us, AND he sounded exactly like the repairman. I asked if they were brothers and was diverted with other answers.
602-373-4065
SCAM.....
The corrugated tube came undone on the washing machine in my rental causing 15 to 20 gallons of water to drain out from the bottom of the machine from my third floor to my second floor. This company was hired through an appliance insurance plan, and were unbearable to deal with from the start. I had spoken with Katie, the secretary, multiple times and explained what happened and she finally had a tech come out. The tech, Bob, didn't even look at the washing machine. I explained what happened to it, explained I had video footage, and pictures showing the bottom of the washing machine. He wasn't interested in seeing anything, then without even doing any work on the machine he wrote up a form saying it needed a new transmission and had an oil leak. Bob explained the parts that needed to be ordered would take five to ten days and then someone would call to schedule an appointment. I questioned him, and explained the transmission wouldn't have caused the hose to break, but he repeated himse
602-373-4065
stay away!!!
Horrible customer service. My home warranty company sent Metro to my home to repair the leak coming from my fridge. The tech (Ron) was rude and smelled like alcohol. He promptly reminded me of the $50 service charge and proceeded to look at the fridge. He fixed what we thought was the problem and was out the door in less than 15 minutes. In this time span, he managed to remind me of the service charge twice. About an hour later, water was pooling under my fridge. Called Metro and left a message. Ron called me the next morning and after letting him know that there was still a leak, he told me that he fixed the problem and that I was standing right there. I was there watching when he 'fixed' my fridge and I let him know that the problem is obviously not fixed because there is a wet towel under my fridge. He immidiately became irate and angrily insisted that he fixed the problem and that when he left, there was no leak. I told him again that if the problem had been fixed, there wouAbout this listing: Information on this page may be sourced from business owners, public records, and trusted data partners. 2findlocal provides these details to help users discover local businesses and services.
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Worldwide > United States > Phoenix, AZ > Appliances