Tours & Charters in Lansing, MI
Tours & Charters • Travel Agencies • Cruises
517-703-9551
Based on 1 reviews
517-703-9551
The owner of this company is very unprofessional and displayed complete dishonesty and disregard concerning a trip. I lead an organization of fifty-five members (and growing) and will not be working with this person again given our experience. She fell through on completing the details of a trip, she did not notify me of these drastic deletions in the itinerary, and obtaining a refund from her was like extracting teeth. She then lied about mailing these refunds in a specified timeframe (refunds which never arrived). When I contacted her concerning the latter, she displayed further unprofessionalism and rudeness to which I realized I had to take legal action. I do not recommend using this company and would actually give it 0 stars if such a rating was allowed.
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Worldwide > United States > Lansing, MI > Tours & Charters