4340 W Dublin Granville Rd.,
Dublin , OH 43017 UNITED STATES
At Acura Columbus, our goal is simple. By keeping a sharp focus on customer satisfaction, we strive to provide the best possible car buying experience to each one of our customers. And you’ll find more than just great service! We offer an excellent selection of new Acura vehicles, high-quality pre-owned cars, quick financing, and a skilled team of technicians in our service center. We’re excited to meet you on our showroom floor.
Based on 6 reviews
Great experience with sales and serviceI've been dealing with Acura Columbus for the past 10+ years. Love the sales department bought several cars always a fair deal without the drama typically associated with car sales. The service department has had a few minor concerns but...
Excellent First Time Buyer ExperienceMy husband and I were first time car buyers with no trade-in and in search for a highly reliable car at a good price. I have been a Toyota driver all of my life (Celica, Camry, and T-100) and test drove a variety of SUV's and sedans (Nissan, Toyota, and Honda). The Acura 3.2TL like the other vehicles was a "good bet" according to Consumer Reports; however, it was the features of the Acura and the dealership experience that influenced our purchase. We visited many dealerships in the Columbus area to name a few, such as all the Toyotas, a few Germains, one Jeep Chrysler, on Kia, Honda East, Hugh White Honda, Immke Honda, a small dealership, and Lindsey Acura. Only Acura of Columbus provided the best overall experience. Mr. Greg Brown, our salesman, provided us with an absolutely positive experience even after completing our purchase. We were treated with respect from the very beginning and would recommend this dealership to everyone. Of all the sales people we met with, he was the most courteous and professional. Most importantly, the price negotiation process did not involve intimidation or "patient room" like waiting conditions.
Bad customer serviceTook my car in for service and they couldn't get it right. On top of that they are rude and make you feel fortunate to be there. Go to Lindsey instead!
Love the car, hate the dealer.If you live on the west side of Columbus and want an Acura you only have one choice and it's not a good one. The last time I had problems it took two visits to fix it, the first time they didn't even offer me a courtesy car, I practically had to beg for one the second time. It took 10 minutes to check in, it was worse than getting rebooked at the airport when a flight's been cancelled. Called to schedule an appointment for a recall and was told everybody was busy. Left a message and 7 hours later still haven't heard back. I could go and on, since I've owned two Acuras, but I won't bore you. If I buy another one I'll buy it from Lindsey, and despite the fact that it's extremely inconvenient to get there and back, I'll probably have it serviced there too. It's a real shame Honda hasn't addressed the issues with this dealer. Buyer beware. Don't say I didn't warn you.
Good service, great carI purchased a used 2007 Acura RDX from this dealer about three years ago. I found them to be easy to deal with and respectable during the negotiation process, and feel I got a fair price. I didn't have a trade-in, so can't comment on that part of the experience.
Poor Service and Customer ServiceHello;