Reviews

Based on 36 reviews

Adawg7

excellent experience

I had an excellent experience. Dr. Woods is very kind and the support staff is always friendly.

posted at 07/18/11

watkins346

I would recommend Adrian without any hesitation!

"I have nothing but good things to say about Adrian Turek. From the purchase to delivery of the vehicle, Adrian was patient, extremely courteous, and provided prompt and reliable service. He was never unresponsive or overbearing, just all...

posted at 08/03/11

hawkins41

will recommend him

"This is my second time dealing with Phil and frankly in my experience with BMW, he is the only individual that actually attempted to resolve concerns. He has been forthcoming, responsive and on point in all my dealings.
He is a good...

posted at 08/04/11

juliegrdnl

extremely helpful

Peter is a great salesman. He was extremely helpful and ran through everything I needed to know about the car. The whole dealership was very kind and helpful. I find it great that the service department is located I'n the dealership and I...

posted at 08/05/11

schmidtx

THERE WAS TOTAL PROFESSIONALISM.

THERE WAS TOTAL PROFESSIONALISM...NO HAGGLING,NO PRESSURE,HASSLE-FREE,ACCOMADATING,FUN,FRIENDLY....AND TO THE POINT WITH SUPERB FOLLOW UP.I will definitely be a return customer and reccommend this dealership to my friends.It was the...

posted at 08/09/11

Texas User

Cannot wait to pick up our X6!

My husband and I recently visited BMW of Manhattan to shop around for a new car. We met up with Adrian Turek, who exceeded our expectations when it came to making it an enjoyable experience. He showed us a wide range of cars, explaining...

posted at 08/04/10

EMAuser

Amazing service

the entire process was very fast and efficient....amazing service for an amazing car....shows you appreciate your client!

posted at 07/27/10

Simply Divine

Pleasurable experience!

Miss Elizabeth Sanchez made this a pleasurable experience like never before.

posted at 07/20/10

NYNYguest

Very Well At Keeping Me Up To Date

My service adviser Salina is excellent in terms of accountability and accessible via e-mail communication to keep me up to date on my vehicle's progress

posted at 01/19/11

Guest A

Freddy Chan was terrific.

Freddy Chan was terrific.

posted at 01/03/11

debiscaff

Top Notch BMW Customer Service

I recently purchased a BMW 2011 X5 and was helped by Adrian Turek. He provided excellent service and was extremely professional in all aspects of the transaction. I look forward to working again with Manhattan BMW in the near future and...

posted at 12/14/10

Contributor NYC

Avoid

A year after purchasing a 5 series, the battery failed regularly. They stated the warranty and full service program only applies if driven 7,500+ miles annually. BMW USA declined to honor these agreements as well. After two years of...

posted at 03/06/11

Guset9358

Salina Cancel was my service provider and she was amazing

Salina Cancel was my service provider and she was amazing. She was professional, provided great advice, and met all my needs. Because of her commitment to BMW through the service she provided, I will definately consider purchaing a BMW...

posted at 03/01/11

GuestNY

I had an excellent experience

I had an excellent experience, everyone was great ! Thanks

posted at 02/25/11

bonnielindbeck

Salina has constantly supported me at a moments notice

Salina has constantly supported me at a moments notice. I maintain 3 BMW 750LI's with you adn she is always on top of my needs and accomodates them consistantly.

posted at 02/17/11

maximinaharis

knowledgable, professional and pleasant.

I like the fact that I can go to someone like Mike Ciasco, who is the service manager, each time I bring in my car. He is very knowledgable, professional and pleasant.

posted at 02/11/11

Ny GuEsT

Looking Forward To Future Services

I look forward to working with Art Fenton for future service needs.

posted at 02/07/11

Honey555

best service center

Personally, i feel that BMW of Manhattan is the best service center I have ever visited. Very professional from the moment I make the service call to the time I pick up the vehicle.
Keep up the good work..

posted at 09/21/10

fykes

BOGUS REVIEWS BOGUS REVIEWS BOGUS REVIEWS

ALMOST ALL THE GOOD REVIEWS ARE BOGUS !!!!!!!!!!!!
CLICK ON THE NAMES THAT WROTE THEM AND YOU WILL SEE THESE PEOPLE WRITE GREAT REVIEWS ALL OVER THE COUNTRY DO YOU THINK THEY ALL DRIVE TO NYC TO HAVE THEIR CAR REPAIRED? SOME EVEN SAY...

posted at 09/11/10

Golferwife2833

A tremendous help

My service advisor, John Partsinevelos, has been a tremendous help to me over the years in caring for my car. He is knowledgable, efficient, and friendly. I hope you recognize what an extremely valuable asset he is to your service team.

posted at 08/31/10

GuestUSER

Precise customer service

Very quick and a feeling of comfort that I will get exactly what I need and ask for

posted at 08/10/10

Time Square

Outstanding Job

I was particularly impressed with the cleaning effort put into the interior detailing of my M5. The white leather seats and center console had become very grimy and dirty -- and I asked for special attention to be paid there. They did...

posted at 12/28/10

michiganguestab

Very happy!

This was my first experience with BMW of Manhattan's Service Dept, and it was a very good one. Jeffrey Cicero was extremely helpful and fast. I was happy all around with the service and plan to continue to bring my car to Jeffrey and...

posted at 12/07/10

dencecorbin

Pleasure to work with

My service advisor was very pleasant and extremely helpful. She got back to me promptly as promised and organized the delivery of my car to my garage with absolutely no problems. It was a pleasure to work with her.

posted at 11/10/10

handleyourcandles

staff was nice

everything went very smoothly. Staff very help, courteous and friendly

posted at 10/05/10

mohuahualove

Great overall service

My service advisor Salina, kept me informed about the status of my car and provided me with great overall service.

posted at 09/13/10

orangehighliter08

Thank you very much for the service

I was very satisfied with my service at BMW of manhattan and I like to thank you very much for the service you provided on a day to day bases.

posted at 09/07/10

ih3artdonuts

No complaints

It was a pleasure having pick up and delivery service of the car. With my busy work schedule, this was a nice perk....almost worth the price of the lease! ...the phone staff were a pleasure and very willing to accommodate my needs.....no...

posted at 09/03/10

SalsaDancing

Exceptional

service provided by BMW was exceptional. Thanks for all the services provided and taking your time to explain to me what needed to be done on my vehicle.

posted at 08/23/10

BEANO

Helped me out alot

My service advisor, James Palkoski, is a very nice guy, very knowledgable and helped me out alot. He's very sincere and answers all of the questions i asked him concernign my vehicle. He's a asset to your company.

posted at 08/16/10

shaylato

Excellent job

Special thanks to my service advisor, JOHN PARTSINEVELOS for an excellent job and is always available to assist, recommend and provide great service.

posted at 01/10/11

caterinak

My service rep was terrific

My service rep was terrific. She went above and beyond to make this a great experience.

posted at 02/14/11

FatGuyTravels

Loving BMW of Manhattan

My friend Mike and I rode our GS Adventures from eastern NC to Vermont and then rode to Manhattan to see the sites (like tourist do). Mike's bike was getting hot so we went to Manhattan BMW. Mike thought he was low on oil, added about a...

posted at 08/01/10

LindaP287

Thanks Art Fenton

Thanks for washing the car. I enjoyed the service at BMW of Manhattan. Thanks Art Fenton.

posted at 05/06/11

dariahken

everything went great

Just took over a lease from swap a lease on a 535xi. originally was bought from dealer in long island but i live in the city, so i brought it to manhattan bmw for a regular maintenance visit. everything went great, they made me feel at...

posted at 03/14/11

Joiesheetz

Jeff Cicero is priceless -- such a treasure.

Jeff Cicero is priceless -- such a treasure. When I decide to replace this car (a sad thought), it will probably be w/ another BMW, largely because of the excellent service Jeff provides.

posted at 12/02/10

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