Office Supplies and Furniture in New York, NY
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Office Supplies and Furniture • Printing Services • Electronics
With a focus on the community of small businesses and consumers, Staples in New York, NY provides innovative printing, shipping, technology, travel and recycling services, along with products and inspiration essential to the new ways of working and learning. Staples Stores serve millions of customers from entrepreneurs and small businesses to remote workers, parents, teachers, and students. Explore Staples, the Working and Learning Store, at your local Staples Store or visit us online.
212-927-0467
Based on 1 reviews
212-927-0467
Truly appalling service
Laptop repair. I stressed urgency and offered to pay extra to expedite the process. This was ignored. I was told they would call me back with an assessment the next day. They did not. I called them, and was told the motherboard was gone and possibly (why didn't they know?) the LCD; that the machine needed to be sent to HP. I told them to go ahead ASAP. A week later I discovered that they were still waiting for me to pay upfront before sending on the laptop! I'd not been told I needed to do this. The machine has now been at HP for over a week and in spite of many calls I have no idea what the status is or when I will see my machine again. Only twice have the staff called me; on every other occasion I have had to chase them, to no avail.American Express
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Worldwide > United States > New York > Office Supplies and Furniture