Auto Dealers in Baltimore, MD
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Auto Dealers
BMW of Catonsville supports all your BMW needs. Visit our website to check out our latest BMW lease and BMW service offers. Shop in-stock inventory or reserve your new BMW vehicle, view our extensive pre-owned selection, or schedule your BMW service appointment. Plus, get more than ever for your trade-in now at BMW of Catonsville.
844-221-1352
Based on 23 reviews
844-221-1352
Exceptional all around!
The service was exceptional on every occasion and I was very pleased. I would never think about going anywhere else to service my car except Russel Automotive.
844-221-1352
outstanding job
Ralph has done an outstanding job taking care of Peggy and I on our BMW purchase. I have been working with him since I turned in my 535 lease in 2008. He's great!
844-221-1352
Made My Day!
844-221-1352
?Dream Team Service?
While I initially contacted you to address a concern over Internet comments regarding Russel; I wish to express my pleasure after having experienced the Russel ?Dream Team Service?
844-221-1352
excellent
Excellent experience. Al Horowitz was patient, well informed courteous and easily available.
844-221-1352
Gill took the time out of his busy day to help me!
Just wanted to drop a note of appreciation for assistance I received today at your service department from your foreman Gill (hope I spell his name correctly). I was doing something I probably was not suppose to do and in the process I...
844-221-1352
So kind and attentive
I would like to say your service is exceptional. Tom W. and Tyler?, and apprentice in the shop have been so kind and attentive. I have to use a walker and Tyler delivered my car. Again, your service is fantastic. Nancy K.
844-221-1352
Very nice!
Pleasant experience all around.
844-221-1352
Serviceability is amazing
My car and the truck are obviously different kinds of vehicles, but the difference in function and serviceability is amazing. BMW spoils the customer.
844-221-1352
I had to tell someone...
I am writing only to inform you that a local dealer has provided execptional support for me recently. Namely Russel BMW. They are in the process of helping me try out a new 2010 X5 and the service has been ONLY stellar. Jim Branson's...
844-221-1352
Thier team is great
Tom and the team did a great job...he is the best SA I have dealt with out of 4 BMW dealerships.
844-221-1352
Best service I?ve ever had!
Tom couldn't do more for me! He had a loaner waiting and I was in and out in no time. Tom kept me apprised of how the work was going and I'm really glad I have him to call at Russel!
844-221-1352
A++
I just recently purchased a used BMW under warranty and need to have several issues addressed with the car. Went to Russel BMW and they have done everything right thus far. Identified problems with the car and repaired those items covered...
844-221-1352
Courteous and trustworthy
Everyone I dealt with was very courteous and helpful and trustworthy, honest and down to earth. And they an excellent job of communicating and trying to meet your needs.
844-221-1352
Respectable business!
I am truly satisfied with the way I was treated when I was there to purchase my car. Me and my husband were treated like old friends! The staff there seemed very professional and comfortable to talk to at the same time. They also were...
844-221-1352
Terrific!
844-221-1352
Classy service!
Classy customer service, not just classy cars! It?s like being pampered while you?re there trying to purchase a car. But the staff is really nice and friendly, and they know their business too, they are definitely professional. You are in...
844-221-1352
Good job!
844-221-1352
Patience and professionalism
We were very impressed by the staff at Russel Automotive. We were especially appreciative of the patience and professionalism Thursday night when we arrived to purchase the vehicle at such a late hour. We definitely closed the place down!
844-221-1352
5 stars
Everyone was very helpful. I had previously had my car looked at and knew what the problem was and they were very nice when scheduling my appointment. Also when all the parts weren't there (not due to anything on their part) they gave me...
844-221-1352
right car and the right price for me!
Thank you for the help with picking out the right car and the right price for me! You guys at Russel BMW were wonderful and professional. I already recommended you to all my friends, family, and coworkers! I love my new car so thank you...
844-221-1352
The process very easy and smooth.
Zee is a great client advisor. He was very responsive to my questions and concerns and made the process very easy and smooth.
844-221-1352
The process very easy and smooth.
Zee is a great client advisor. He was very responsive to my questions and concerns and made the process very easy and smooth.
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Worldwide > United States > Baltimore, MD > Auto Dealers