The Bridge Academy Indonesia

The Bridge Academy ID is a training and consulting company with a focus on Customer eXperience. We are here to help businesses build and improve their Customer eXperience or what is known as CX. Through our training and consulting services based on scientific methods, we are ready to help you improve your Customer eXperience journey, both through call centers (telephone service methods) and contact centers (service method through various communication media, such as SMS, email, live chat, and social media). We can help you develop the right communication strategies to promote your products online (telemarketing), create telephone sales tactics (telesales), and build a positive image of your company through customer service.