Caroline Jaffe at CrossCountry Mortgage, LLC

I started in home financing in January 2003, working as my husband Steve’s assistant. I quickly realized how rewarding it is to help a first-time homebuyer purchase their first home, assist a client with refinancing to save money, or make a person’s dream vacation home or planned investment property a reality! No matter the loan, it’s an honor to be a part of my clients’ lives.

I give 150% to every client. I’m a hands-on originator, and will be fully engaged with your mortgage from our first conversation to closing and beyond. We will discuss your financial goals to make sure the financing you’re receiving matches your specific situation. I’ll work with my team to limit the documents you need to provide. I’ll provide updates on your loan status, answer your questions, and be by your side every step of the way.

My excitement for helping clients is evident when I talk with them. I’m always learning about my industry so I can provide valuable insights, such as what makes rates move and whether it makes sense to pay points (most of the time it doesn’t). I know the mortgage process can be stressful and time-consuming, so I will do my best to give you a smooth home loan experience.

I grew up in Renton, Washington, graduated from Kentridge High School, and earned a bachelor’s degree from Seattle University a thousand years ago! My husband and I enjoy spending time with our grandkids, family, and close circle of friends. My spare time is spent with friends and family, golfing, pickle ball, and riding e-bikes. NMLS: 307937, Branch NMLS: 2154899