OMNINGAGE

OMNINGAGE is a Product of ICOMMUNIX (a UK registered company).

OMNINGAGE Connect is built for the digital age workforce which enables your contact centre staff to deliver personalized and elevating customer experiences.

Agent Connect
Looking for a modern and intuitive desktop for Amazon connect? Meet OMNINGAGE Agent Connect for Amazon Connect!
OMNINGAGE Agent Connect is a next-generation cloud desktop for Amazon Contact Centre.
• Modern Design and intuitive UX / UI
• Analytics-based Dashboards and KPIs view
• Inbound and Outbound call routing
• CTI Controls
• Phonebook
• Customer Journey Visualizer
• Customer Interaction History
• Wrapup Application
• CRM integration
• WFO Integration
Boost Agent productivity and engagement with OMNINGAGE connect.
• No license to buy or maintain => pay as you consume.
• Serverless Architecture => No Hardware or compute resources needed
• Free Trial => Try Supervisor Connect for free for 30 days.

Supervisor Connect
OMNINGAGE Supervisor Connect for Amazon Connect
OMNINGAGE Supervisor Connect is a next-generation cloud desktop for Amazon Contact Centre.
• Modern Design and intuitive UX / UI
• Analytics-based Dashboards and KPIs view
• Inbound and Outbound calls
• Phonebook
• Queue Monitoring
• Agent Monitoring
• Call recording search & playback
• Wrapup Application
• CRM integration
• WFO Integration

Empower your contact center managers with a 360-degree view of interactions, team performance, queue statistics and customer experience . Powered by Data and Analytics.

• No license to buy or maintain => pay as you consume.
• Serverless Architecture => No Hardware or compute resources needed
• Free Trial => Try Supervisor Connect for free for 30 days.

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