247 Claims Helpline

247 Claims Helpline specialise in helping accident victims receive the maximum compensation they’re entitled to. We assess your information quickly and efficiently to put you in touch with a solicitor in your area who has the expertise to help you.
We have solicitors throughout England and Wales* and we have the experience and expertise to assess your case quickly and identify your needs. You, the victim, are at the heart of everything we do, and we look forward to finding you the help you need to win your case.
* Scotland has a different legal system. We can recommend help for cases relating to Scotland.
Why 247 Claims Helpline?
We specialise in helping accident victims to pursue personal injury claims. We put you in touch with the best solicitor to help you with your individual claim.
All our advisors are qualified solicitors. Unlike some companies, we don’t use unqualified staff to advise you, and you can be assured of receiving the best advice from solicitors expert in your type of injury.
It’s entirely up to you. We find you the best specialist solicitor for your case, but you’re under no obligation to accept our recommendation, and if you choose to go elsewhere, it’s your right. We’re fully compliant with the Introduction and Referral Codes of the Law Society.
All information you give us is completely confidential and will be shared only with an appropriate and pre-screened solicitor.
All our solicitors are carefully screened. They must be in good standing with the Law Society and have excellent standards of service, as well as having the expertise to deal with personal injury claims. We have solicitors all over England and Wales, so we can make sure we put you in touch with someone in your area.
Our advice is realistic. We’ll assess your case and advise you what you can genuinely expect to receive, given the nature of the injury and the circumstances. We don’t raise false hopes, and we’ll be completely honest with you if we believe your case has a poor chance of succeeding.
We work on a No Win No Fee basis. This means that there are no upfront costs for you, and your solicitor only gets paid if and when you receive your compensation. If your claim fails, you don’t pay a penny.
Our Standards of Service
Our standards of service put you, the client, at the heart of the whole process. We work for you, and do our utmost to get you the best possible results.
• we assess your claim free, with no obligations
• we give honest and expert advice as to whether your claim is likely to succeed, without raising false hopes
• most claims qualify for our No Win No Fee offer. If this doesn’t apply, our solicitors will explain your options. You will not be expected to take out a loan or credit agreement
• all stages of your case will be dealt with by qualified solicitors, not by call-centre staff
• all our solicitors are expert in dealing with personal injury claims, selected according to their reputation and record
• you’ll deal directly with your chosen lawyer, who will maintain the highest professional standards throughout
• however big or small your claim is, we’ll ensure you’re kept fully up to date throughout the case
• you’ll be advised as soon as an offer has been made, and your solicitor will explain its pros and cons in simple terms
• we’ll advise you about any rehabilitation you may need following your injury
• If you win your claim, your solicitor’s fees may be payable out of your compensation. This will not normally be more than 25% of the total compensation. Your solicitor will explain how this
• If you lose your case, our No Win No Fee terms ensure that you won’t have to pay a penny
• If you supply false information at any stage of the process, or if you refuse to cooperate with your solicitor after accepting help, you will become liable for all costs. This will be included in your agreement with the solicitor
247 Claims Helpline and the solicitors we use comply fully with all relevant laws and codes of practice. Our solicitors are bound to comply with all rules and regulations of The Law Society. 247 Claims Helpline’s quality control and client-friendly complaints system applies to all the solicitors we recommend.