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JCPenney

Department Stores in Niles, IL

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Department Stores • Clothing • Shoe Stores

Store Hours

Monday:

11:00 AM - 08:00 PM

Tuesday:

11:00 AM - 08:00 PM

Wednesday:

11:00 AM - 08:00 PM

Thursday:

11:00 AM - 08:00 PM

Friday:

11:00 AM - 08:00 PM

Saturday:

11:00 AM - 08:00 PM

Sunday:

11:00 AM - 07:00 PM

Products

Mattresses Promotions
Apparel and Accessories Promotions
For the Home Promotions
Apparel and Accessories Promotions
SEPHORA: In-Store Event Calendar
Apparel and Accessories Promotions
Salon Promotions

Location

220 Golf Mill Ctr,
Niles , IL 60714 UNITED STATES

About JCPenney

JCPenney is one of the nation’s largest apparel and home furnishing retailers. Since 1902, we’ve provided customers with unparalleled style, quality & value. Browse our variety of kids’, men’s, and women’s apparel, as well as footwear, jewelry, accessories, & more with free shipping and curbside pickup available. Explore our new beauty concept, JCPenney Beauty, for skincare, makeup, and beauty deals from big-name brands like Covergirl & e.l.f. and Black-owned brands through Thirteen Lune. Visit our JCPenney Department Store in Niles, IL to discover a wide range of national brands such as Adidas and Levi's along with our private brands Liz Claiborne, Worthington, St John's Bay, Arizona Jeans, Okie Dokie, & more.

Reviews

Based on 2 reviews

3sigh

Backlog hell!

I ordered a pair of glasses at the Optical Department at JC Penney in the Golf Mill Center. It has been over a month since I ordered them. I'm so frustrated.

I've been told the optical orders are backlogged. I sent an email to Customer Service and got a phone call that ended up telling me that my glasses should be ready on Tuesday. That was yesterday. (I guess if there's no sign of my order by Saturday...I'll drive out there and get a refund.)

I was also told not to call them..they will call me. I can't believe how long this is taking. If I get a refund, I'll have to wait even longer with the new place I go to.

I'm losing sleep. I'm so sad.

Thanks for listening. Sigh...

posted at 07/23/08

gc123

Waiting too long and poor customer service

When I went to order my glasses, I was rushed like the world would end in 35 minutes when the optical service closed.
I was told I'd have no time to look at additional frames because of the closing time. I only needed a few minutes to do so and it was rude to rush me out of there when they were supposed to have been open for business. There would have been ample time after the transaction and before closing for this to take place.
I understand people want to go home...but there's no excuse for the rush job!
The price was pretty reasonable but I am told that the glasses will take a lot more time than promised--No one called to tell me, I had to call and find out my status.
Ppoor, rude serive...I just hope my glasses turn out well.

posted at 03/25/10

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3sigh

gc123

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