Hercules Moving & Storage

Paulette Ridey.

Cincinnati, OH

I wish I could give this company a negative rating! Stay away from them.

I hired them to move me on November 29, 2011. I had lots of totes packed with my possessions & they were all clearly labeled as to contents & which floor or room they were to go. The movers completely ignored the labels & it has taken me over a month to unpack the boxes & carry things upstairs that were left downstairs & upstairs to downstairs. Lots of breakage & lids to many totes were cracked.

In addition, a drawer to a chest was damaged & I have been waiting for about a month to have that fixed. (Needless to say, no one called to give me an update.) They reassembled a bookcase (wall to wall & floor to ceiling) incorrectly & it now sways from side to side. I am going to have to get rid of it because it would be fatal to my dogs or me if it should fall over. Also, when I unrolled a carpet that had been in front of another bookcase, I discovered a large crack at the base.

Finally, I discovered that my IPhone was missing. I had just bought a new one & was going to sell the old one online for $65.00. I had put it in a stackable plastic drawer with the box from my new phone, & a charger cord. All have disappeared. Obviously, I cannot prove that one of the movers stole it, but no one else has been here since the move. I didn't steal it from myself & it didn't grow legs & walk off.

I was very nice to these guys. I went out & bought them soft drinks from McDonald's & even gave them a $100.00 tip! I have complained to the owner & his indifference is almost as galling as the damages I have suffered.

Again, hire this company at your own peril!!!