Bow Wow Boutique Pet Salon
Pets in Omaha, NE
Pets • Pet Care and Grooming
Pets in Omaha, NE
Pets • Pet Care and Grooming
10841 Q St.,
106
Omaha ,
NE
68137
UNITED STATES
402-597-5299
Based on 3 reviews
402-597-5299
New owners in 2011, previous owner, Dorothy was great. FYI: Called & spoke with older lady (think this is owner) I was promised my grooming would take 3 hours. At 3 hourse I called to check on my dog, she wasn\'t started. I explained I needed to pick up the dog, she said she would quickly groom her and have her ready in 20 minutes. My dog didn\'t look groomed, but despite, I paid $32. I never received a call they were running behind, I do not think the haircut was done well. I did give them a 2nd chance, they were again promising 3 hour limit, which we both agreed would work. When I picked up my dog, they complained I didn\'t give them enough time, they were short with me, even though we both agreed on a timeline. I didn\'t like the way they handled my dog who was shaking when I picked her up. I am sure I could have gotten much better service somewhere else. I was amazed at how poorly they treated me, I wonder how they treated my dog. They definitely didn\'t have enough staff members on hand and are curt in service, I\'m sure they are curt with dogs. Not even a great job on the haircut. Will not ever return.
402-597-5299
Dog Grooming/Customer Service & Grooming Technique
New owners in 2011, previous owner, Dorothy was great. FYI:
402-597-5299
Never EVER again. Go someplace else.
Every time I've gone (three times) my dog would come back with a decent hair cut, the first time was a poodle cut when we asked NOT to have a poodle cut. We wanted a trim. Second time they left a cut on her side and didn't tell us about it. The third and final time I will ever go there, she had cuts all around her nose, small scars on her skin. (I shouldn't be seeing her skin. I should see fur). She is a poodle so her whiskers should be cut but they were horribly red and looked like they plucked them right out. They didn't say anything about it. I called to complain to hear "I didn't do it." then was told the guy who did would call me back next time he worked. I never got a call back. When my dog gets hurt I don't care "who" did it. The company did and didn't even tell me. Even an "im sorry" doesn't pass it when you hurt my dog... again. I'll never go back and I don't recommend this place at all. I now take my dog to Petsmart. They give you sheets to say how they did on each part of their body and you can see them getting done.Worldwide > United States > Omaha, NE > Pet Care and Grooming