14798 Ne 95th St.,
Redmond , WA 98052 UNITED STATES
Based on 1 reviews
I live in a moderately large condo complex. Our HOA formed a committee to find and create a contract for our summer exterior paint project for the entire complex. None of the choosing and contracting for these services was directly in individual owners' hands but we accepted the choice made, assuming all was agreed to in good faith. I can totally understand that our spring and summer of 2012 was a cool and wet time. Nonetheless, this project began with pressure washing of all the units followed by scraping, making light repairs, priming and overall appropriate preparations for painting. Despite an initial mailout claiming the crews would begin at the south end of our complex, they began at the north end. That was 6 months ago and the past three days were our time to get painted. A couple months ago, some scraping and repairs were performed on our unit and the other 3 that are in our "4 plex" adjoining condos. I wasn't impressed by what I saw done 2 months ago with the scraping, etc. but the weather has been erratic and I figured the final preparations would be performed before the actual painting occurred. Silly me! After the first coat was applied to the siding of all 4 apartments in our building and the masking was removed from the doors and windows and I could leave the house, I first checked to make sure my vegetable garden plants weren't damaged too much. What I saw broke my heart. Despite my efforts to manage the plantings so I could move things away from walls w/o damage, whoever of the crew did the actual spraying, disregarded my requests for care and had stomped over my struggling squashes and stripped almost all the stems from 2 lupines. In the early morning hours, a worker took a shortcut with an unfolded heavy tarp and shoved it over the fence between our neighbors back yard and ours, smashing a containered hydrangea we'd moved about 8' from the house. I was in the back door way and shouted for him to knock it off and he ignored me and another painter and continued to push it over year by yard. His defense once he finally stopped was that, "These tarps aren't that heavy!". After the first coat was applied and the crews went home for the day, I did a quick inspection of the job and was utterly flabbergasted at how poorly they did! Big chunks of loose paint were hanging from beneath the eaves in two places and they were painted right over. Large patches of loose paint with raised, loose edges obvious were sprayed over, Big bubbles beneath the old paint is many places taking the worst of Mother Nature were sprayed over. I saw an actual spider web sprayed over and the whole patch it draped over never got any paint applied as a result. Loose chunks of failing, old and black-tinged caulking was painted over. The hoses to our heat pump were sprayed over but intermittently as was the little box behind it on the wall behind it because those things were never masked. I flew into a snit and no doubt stupidly, got my trusty fingernails at the ready and began flicking loose paint areas off and after about a half hour of that, I got a putty knife and proceeded to properly scrape all the flawed oversights and just plain sloppiness away and I then applied primer to all the exposed wood. This morning, the crew returned and didn't even notice I'd done that despite the fact they used a clear primer and mine was white. I had another butt-chewing out episode and one of the crew even accused me of lying when I showed him what I'd done. Then, once the second coat was applied, white primer was left exposed in 2 places! Unbelievable! These horrendous examples of sloppy, unprofessional and uncaring work were just out back. I didn't even look at the front until this evening and it was the same story all over again. I am largely disabled by severe peripheral neuropathy in all 4 limbs and my rage pushed me through to try to keep at least our unit from looking like it has leprosy but I can't use a ladder at all and I could see the second story gaffs without even needing to look closely. Earlier, the crew boss promised me he'd go upstairs with a scraper and some paint and a brush and he'd fix any gaffs he saw. I did hear scraping for about 3 hours today but for the life of me, from the ground looking up, I have no idea where he might have remediated anything. I still haven't taken my complaints to our HOA B of D or the Painting Committee. I need to cool off a bit! But, if it was left to me, this company would never have my requests for services again and I hope the fly by night operation tanks. Never have I seen the degree of shoddy workmanship as was done on our condo. One of the other owners in our 4 Plex saw me looking around this evening and she wandered over. She asked if I saw problems and I showed her. She admitted she hadn't even looked at what was done on her place so we both walked over to her place and she is now as flabbergasted as me. Many other homeowners in the complex are away on vacation but I suspect that our cul de sac will be hopping once they all get back. I can't wait!
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