1050 Alakea St.,
Honolulu , HI 96813 UNITED STATES
Based on 9 reviews
Way over-rated and annoyingI just returned to the islands and remembering my experiences from the past with this place I went ahead and booked an appointment. What a mistake that was. I had a body wrap first which in and of itself is a good , but the girl who did it was sooooooo annoying. Everything was her "favorite" and she stopped and talked (loudly) to customers in the lounge area constantly which (call me snooty) ruined my relaxation. Plus after my wrap she did nothing to put the moisture back into my skin leaving me feeling dry, itchy, and ashey.
Not badI go here for my Brazilian and eye brow waxes. Melba is the ultimate waxer. She is quick, fast and thorough. I've gone with Jamie once, but she's not swift in pulling making for more pain - ouch. The prices are high, but worth if for Melba. She really is great. She can pull everything in 3 strokes if you're a regular. The receptionists are pretty friendly, but with an air of arrogance. The location is pretty convenient if you live or work downtown. However not so much if you don't, parking can be a pain in this neighborhood. Overall this is not a bad spa, it's definitely worth going if you find the right waxer, stylist or masseuse.
Best Acupuncturist!I booked an appointment at Heaven on Earth to experience acupuncture. It was my first experience with acupuncture and it was fantastic! I wasn't sure what to expect but Cole was very professional, and made sure I felt comfortable throughtout the treatment. I wish I lived in the area so I could return to get acupuncture treatments with him again. I can't find anyone as good as him in the SF Bay Area.
cold, impersonal, poor serviceI booked a facial treatment at the new Heaven on Earth Spa Club at Ward and while the place is absolutely
Melba is the best...I see Melba for highlights and cuts and also brow waxing. She is a full-on artist and worth every penny of the cost. The location is good because it's in the same building where I work downtown - parking is not an issue for me. I love this place but I will say the staff - other than Melba - always seems a little less than what I expect. One other crazy thing - every time I purchase products there is a point where the person checking me out cannot find a price. It's nutty. Some products have the price right there on the item but inevitably I seem to choose one that doesn't. But for me - the pleasure of spending 2 hours in the professional calm of Melba totally outweighs the shortcomings of the staff. She is good therapy and my hair looks spectacular!!
Great People, fantastic service. Keep up the great work! I've never felt better.The staff and service providers were very nice to me. My massage therapist made me feel comfortable since it was my first time. I will be returning soon!
heaven it's not, Service not adequate, Receptionist did not give me a tour of the location. Employees are gossippy speaking negatively about the spa director in front of clientsHeaven it's not, Service not adequate, Receptionist did not give me a tour of the location. Employees are gossipy speaking negatively about the spa director in front of clients. Maybe a result of bad management. Holes on the towels. Facialist was great but massage was not so great. High turnover of staff in the 2 mos Ive tried their location. Seemed no choice in the downtown location. And oh ...services are overpriced.
If I had a choice - NO STARS!! VERY POOR, POOR, CUSTOMER SERVICE - Both Locations...Too bad, impressive facilities. Even the OWNER did not respond to complaint!!
Pure HEAVEN!!!!This is pure HEAVEN! I give it 5 STARS! Not sure what the women was talking about with her experience, because I found everyone very nice, helpful and professional. If you notice, that women complained about another store the same way. Do you think it's a pattern for her? Maybe she's hard to please and demanding.
Worldwide > United States > Honolulu, HI > Massage Therapy