Towne Vision Center
Eye doctors & Optometrists in New Providence, NJ
Eye doctors & Optometrists
Eye doctors & Optometrists in New Providence, NJ
Eye doctors & Optometrists
35 South St,
New Providence ,
NJ
07974
UNITED STATES
Towne Vision Center was established in 1998 as a complete eye care center that offers outstanding service, professional assistance, and some of the best deals on eyewear and contact lenses. We are based in New Providence, New Jersey.
Our inventory includes top designers associated with high quality eyewear that is reasonable priced.
Towne Vision Center was established in 1998 as a complete eye care center that offers outstanding service, professional assistance, and some of the best deals on eyewear and contact lenses. We are based in New Providence, New Jersey.
908-464-1292
Based on 1 reviews
908-464-1292
If I could give a rating of zero stars, I would. Another reviewer described Towne Vision Center as a "mom and pop" shop, but I say they should aspire to such heights. We had a very unpleasant experience there: Before making an appointment to have my daughter fitted for contact lenses, Tom at TVC told us they accepted our vision insurance. However, upon checkout he qualified his earlier remark, saying they only accepted the insurance for the actual contact lenses, not for the eye exam itself (the most expensive part of our visit). I proceeded to cancel the contact lens order and paid for the eye exam, already vowing never to return to TVC. Fast forward two months, and we receive a letter in the mail from TVC stating that they have not received a reimbursement check from our insurance company for my daughter's visit. I called TVC and reminded them that they didn't accept our insurance, and Susan at TVC told me they did accept it; she went on to delineate the fee schedule for the various portions of my daughter's eye exam, and the numbers added up to $85.00 less than what they had charged me two months earlier. I pointed this out to her, and she grew obviously uncomfortable and told me she'd call me back. Needless to say, I never received another call from her. When I finally called TVC the next day, Tom got on the line and told me yet another story with a fee schedule that was completely different from what I was charged OR what Susan told me on the phone the day before. All this, not to mention that the eye doctor on duty the day my daughter had her eye exam started telling me about how he thinks girls seem to be going through puberty at such a young age these days, adding that his daughter started "developing" around age 11. What?! Very weird place, glad I can laugh about it all now, but I wouldn't revisit if it was the last optical store in NJ. Ugh! M.
Worldwide > United States > New Providence > Eye doctors & Optometrists