Reef Systems Coral Farm

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614-933-8779

8459 Peter Hoover Rd.
New Albany, OH 43054

based on 1 review.

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Jen S.

Pisgah forest, NC

07/09/11

Never again! Customer service, terrible. Out of the three guys who helped me, two of them were nice, the owner, a jerk. I had been visiting family in Ohio and decided to stop in and see what they have before I made my 9 hour drive home. After the first two employees told me that they can package my coral up in styrofoam box, considering that I had a 9 hour drive ahead of me, the owner came out of the back and practically yelled at my face, "5 dollars." I'm standing there confused, he goes on, "I pay $10s for the boxes, had you have paid for more stuff, I would have given it to you for free." Stunned, I opt out paying for the box, looking toward the other employee, but all he did was just shake his head. When I asked earlier if they had any single bags of reef crystals, the employee said he could open a box and sell it individually, but at the checkout the owner told me flat out no, and sold me kent marine instead and went on a rant about how it "doesn't matter what kind of salt it is, its the same price" bullcrap. Had I not took my entire family an hour away from our route, I would have not purchased anything at this point. I took my sad little frag, half rate salt and left the store. That last 2 minute interaction with the penny-pinching owner transformed my plesant visit into a horrible one. He was so rude that he didn't even want to ring me up because it seemed like a waste of time to him. I told the other employee to tell the owner that he lost out on a return customer. Don't bother driving out of your way, you might waste the owner's "precious time" unless you're spending more than $500.

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Reef Systems Coral Farm is categorized under Aquariums , Arts & Entertainment and is located in New Albany, OH . The owner of Reef Systems Coral Farm may register Reef Systems Coral Farm information to describe services to Peter Hoover Rd. New Albany customers.

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