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Paragon Promotions Inc.
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773-755-10102105 N Southport Ave.
Chicago, IL 60614
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Citysearch User.
07/08/08
Poor Customer Service and Hidden Charges
These folks truly exemplify poor customer service. A colleague of mine worked with Paragon on a set of promotional water bottles. Throughout the experience, she found the representative from Paragon to be extremely difficult to reach via email and phone, often waiting a few days (and sometimes up to a week) to receive a reply. Initially, there was no urgency to the order, and we were told that the turnaround for the bottles (printing and shipping) would be about a week. Unfortunately, since the rep failed to send us the final proof and then seemingly never saw our email saying that everything was a go, we ended up needing the bottles in about 5 day’s time (this rep was aware of our deadline from day #1). Then, to make matters worse, the sales rep tacked on an express service and shipping charge almost equal to the price of the bottle order itself!!! Needless to say my colleague has spent a number of hours trying to fight this charge, but once again this rep has refused to retur
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Paragon Promotions Inc.
is categorized under
Advertising and Design Services and is located in
Chicago, IL .
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N Southport Ave. Chicago customers.
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Paragon Promotions Inc.
Chicago Advertising and Design Services
(IL)
business categories were viewed 275 times, Chicago businesses received 59 comments and reviews for the last month.
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