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Merle Norman Cosmetics Studio
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781-643-5454721 Massachusetts Ave.
Arlington, MA 2476
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Pariquita79.
09/08/10
Excellent Manis and Pedis, Customer Service Not So Much...
While I have no complaints about the services provided at this really great cosmetic studio (manis and pedis are wonderful!) I must say that I do have an issue with appointment making process.
It has happened twice where I have called two weeks in advance to book an appointment and then placed a confirmation call the day before the appointment and they do not have me scheduled. What if I had not called to confirm and just showed up for the appointment I KNOW I made? Well, they couldn't help me and would have to turn me away since they were all booked up! Are you kidding me? I was not happy.
This has also happened to another family member of mine. My sister in law suggested that I book the appointment in person so I can see them documenting the appointment in their book. I just don't know - I feel that if I call and make an appointment and I am told "you are all set" - I should be able to show up and have the services I requested done.
In any case, that is the only reason I have an issue with this place. If you can get an appointment and can make sure that THEY keep it, then you are golden with the service.
It has happened twice where I have called two weeks in advance to book an appointment and then placed a confirmation call the day before the appointment and they do not have me scheduled. What if I had not called to confirm and just showed up for the appointment I KNOW I made? Well, they couldn't help me and would have to turn me away since they were all booked up! Are you kidding me? I was not happy.
This has also happened to another family member of mine. My sister in law suggested that I book the appointment in person so I can see them documenting the appointment in their book. I just don't know - I feel that if I call and make an appointment and I am told "you are all set" - I should be able to show up and have the services I requested done.
In any case, that is the only reason I have an issue with this place. If you can get an appointment and can make sure that THEY keep it, then you are golden with the service.
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Awaring.
09/25/05
Very friendly, great pedicures
I have been to Merle Norman a few times to get my nails done. The women who work here are very nice and do a great job. The pedicures are wonderful, and last almost an hour for $35!
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general information
Merle Norman Cosmetics Studio
is categorized under
Perfume Shops , Cosmetics & Beauty Supply , Wholesalers and is located in
Arlington, MA .
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Massachusetts Ave. Arlington customers.
Merle Norman Cosmetics Studio has 2 reviews.
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Merle Norman Cosmetics Studio
Arlington Perfume Shops , Arlington Cosmetics & Beauty Supply , Arlington Wholesalers
( Boston,
MA)
business categories were viewed 31 times, Arlington businesses received 18 comments and reviews for the last month.
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