Lorraine Cab Co

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Taxis and Car Services

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313-582-6900

15100 W Warren Ave.
Dearborn, MI 48126

based on 8 reviews.

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Emmaatf.

02/08/11

Rude + Bad +Rude = don't ever use

Bad Bad Bad Bad

Don't ever use this Cab company

the lady on the phone was really rude ..

the taxi was late 50 mints i missed my train

the taxi driver sounds really drunk and wasted .. he was rude he kept looking at me made me feel really uncomfortable i just wanted to get my stop safely .. and when i got out he i paid him .. and he asked me for my phone number !!!

i really don't know what the kind of sick workers are working in that company

DONT USE IT

RUDE RUDE RUDE

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Buffie.

01/11/11

Very unprofessional

I called Lorraine Cab company at noon, the neighborhood I live in is not the easiest to find so I made sure I told them they city in which I live. Needless to say after 30 minutes no one showed. So I called again and repeated the information. Waited another 30 minutes still no cab. I made one final attempt at a little after 1. The dispatcher was so rude to me. I explained to her that I called over an hour ago and before I could finish she yelled "No ones in the are" and hung up. I will be reporting her.

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Angela clark.

12/18/10

lorraine cab co.

I HAD CALLED LORRAINE CAB, CAUSE I HAD A FLAT TIRE AND NEEDED TO GET TO MY DESTINATION. THEY WERE VERY NICE TO ME AS A CUSTOMER ON THE PHONE. THE CAB HAD ARRIVED TO MY HOUSE WITHIN 20 MINUTES. THE DRIVER WAS VERY NICE AND POLITE TO ME. I WILL ONLY USE LORRAINE CAB FROM HERE ON OUT WHEN I NEED A CAB TO PICK ME UP.....

ALL AROUND A GOOD CAB COMPANY, AND VERY FRIENDLY AND POLITE PEOPLE TO TALK TO.

I RECOMEND LORRAINE CAB TO EVERYONE.....

REMEMBER BEING PATIENT AND POLITE IS THE KEY..

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Meduh.

05/08/09

happy

i had left my wallet in the cab, the phone operator stacey went to as far extent of calling my auto insurance company to track me down to get me my phone back. i was flabergasted on how she went so far to get me my property back.

as far as the cab service i will take them again when in town

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Ggoldens.

07/12/08

Completely unreliable. Horrible dispatch. Lack of communication between drivers / dispatch.

Missed my flight due to the cab being late by ~40 minutes. I made a call for a cab approximately 45 minutes before the pick up time and got a confirmation. At requested pick up time, cab never showed up. 10 minutes later, I called dispatch and was told that cab is on its way and will be at my home "less than 5 minutes". 10 minutes later, I called again - once again told "less than 5 minutes", in an increasingly irritated and rude manner. Cab finally showed up ~40 minutes late. The driver told me that he only got the call approximately 10 minutes before he arrived; i.e., he got the call 30 minutes AFTER the initial and confirmed pick-up time. End result - missed flight. I will be staying away from Lorraine from now on.

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Bravfaschizzle.

10/28/07

Dispatcher needs Discipline

Dispatcher was very rude. I told him I needed a cab at a location between 12:15 and 12:20...instead of just putting the time he yelled "WELL WHICH ONE IS IT!!!"...I have never ordered a taxi so I didn't know that a five minute difference would make somebody so mad as to yell at a customer... then just like the other complaints said...HE HUNG UP ON ME!!!

I will give him credit for telling me that he will send one out although I didn't call an hour in advance, but how is everybody in the world supposed to know they need a taxi an hour in advance when they didn't even expect to have to call one until 15 minutes prior to the time they got off of work?

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Daisymae327.

09/14/07

cab service, customer service

I called Lorraine Cab Co one day, I spoke to a dispatcher by the name of Staci, she was incredibly friendly and a tremendous help. She completely went out of her way to get me a cab for my daughter as quickly as possible. See, I am in Colorado and at that moment my daughter was stuck at the hospital with no money, no purse, nothing. It is not customary for a cab service to provide a service with their payment sitting in Colorado. Stacy pulled out all the stops to arrange for my daughter to safely be picked up. In appreciation, I write this review to accredit Lorraine Cab Co's customer service and to annouce the outstanding care and consideration that Stacy showed during a time of need. Thank You Stacy.

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Rak2000.

07/29/06

Good Ride Bad Dispatch

The taxi driver was very nice and on time. We got to our destination in a timely manner. The only problem I had was when I called to get the taxi and gave my address to be picked up from the operator told me that my address did not exist and that it was not possible. He the proceded to not confirm my pick up and hang up on me! I called him back and told him he was extremely rude and could take my business elsewhere. He then told me it was confirmed and told me he said this the last time we talked, but all I remember is getting hung up on. So if you don't mind being called crazy and a liar the ride was nice.

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general information

Lorraine Cab Co is categorized under Taxis and Car Services and is located in Dearborn, MI . The owner of Lorraine Cab Co may register Lorraine Cab Co information to describe services to W Warren Ave. Dearborn customers.

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