Lexus Of Nashville South

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615-221-5000

1636 Westgate Cir.
Brentwood, TN 37027

based on 6 reviews.

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Sherieda A.

04/07/11

Best car buying experience I've had

Once I was in the market for a Lexus, I did most of my research online without the dreaded sales pressure. Beth Denton was the Internet Sales Manager at the time and she worked with me via email and phone calls to get me the model and...

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Wyatt E.

04/07/11

Great service before & after the sale!

My wife and I bought a new RX 350 as our first Lexus and it is wonderful. We had a conspicuous feeling driving such a nice vehicle and contemplated trading it for a lesser vehicle. We visited with our salesperson, Mike Schiavello, and...

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Rick B.

04/06/11

A customer for life

My wife and I hate the car buying process. We don't care for the haggling and going back and forth to the "manager" to get a deal closed. I must say our minds were changed by the people at Lexus of Nashville. We have visited Lexus of...

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Blueshoes.

07/25/09

Awful

Rude. Just plain rude and horrible service from a particular salesman. Waited for a long time but didn't get service until almost closing then pressured to buy with very questionable sales tactics. This is a very mild description of the public humiliation experienced. Never coming back and will tell all the people who ask not to go here. Don't know if it is just the pre-owned department or just that one salesman but that is no excuse for such shoddy business behavior. I think you are better off going to other places who are more honest, ethical, and friendly. The worst experience ever.

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Citysearch User.

09/24/07

UNHAPPY

THEY CHANGED MY SPARK PLUGS AT 60 K. THEN THEY AGAIN CHANGED THEM AT 90 K. I WAS TOLD THEY WERE TO BE CHANGED AT ONLY EVERY 90K. WHAT IS THE DEAL WITH A PRICING GRID? WHY WAS 7.0 HOURS OF LABOR $ 667.80 INSTEAD OF $ 630.00 ? WHEN I ASKED, THEY REALLY COULD NOT GIVE ME A GOOD ANSWER. IT SEEMS THIS PLACE HAS A REAL PROBLEM WITH HONEST BUSINESS PRACTICES !!!!! NEVER AGAIN WILL I BRING MY CAR TO THEM.

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Citysearch User.

09/05/05

Run around following sale left us unhappy

We purchased a used vehicle here and overall the sales experience was pleasant. There was very little haggling done and they agreed to fix several items on the vehicle as part of the purchase agreement. The financing offered was less than desirable. When we returned to have minor repairs done to the vehicle we were told they could not be done that day even though we'd made arrangements to do so at the time of purchase. Another trip the next day caused me to wait an hour and required running between two locations before someone knew what they were doing. It took almost two months to get everything they promised us and even then we're continuing to have problems with things their service technicians fixed on our vehicle.

Overall I feel that once they made the sale their customer service greatly declined. We were no longer important to them.

PROS: Little haggling

CONS: Poor post-sale customer service, poor communication

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general information

Lexus Of Nashville South is categorized under Auto Dealers , Automotive and is located in Brentwood, TN . The owner of Lexus Of Nashville South may register Lexus Of Nashville South information to describe services to Westgate Cir. Brentwood customers.

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