Lens Appliance Service

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718-238-3200

8025 7th Ave.
Brooklyn, NY 11228

based on 7 reviews.

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Educatedcustomer212.

08/22/11

Total Rip Off. Their pricing is nearly criminal

Len's told me that a service call cost $125. That seemed a lot to me, but I figured that it was a house call in the city, and they have parking expenses, etc.. The repairman replaced a burned-out fuse on my Viking Microwave. He was in and...

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MicheleD.

07/29/11

Excellent Service

Last weekend my Viking refrigerator went out after a power outage in my area. I called a local repair service and was told they could not send a technician for 4 days. I called Lens appliance service and they scheduled an appt for the...

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Janet G.

06/09/11

Nice staff BUT expensive and no-shows!

Nice people : that's the best thing I can say. Expensive ($400 to "open" an ASKO dryer). They did not show up on appt. day and did not call to advise of this! They don't give estimates unless you request it prior to appt. They don't seem...

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Downtown NYC.

06/08/11

Nice people who don't show up

I have had trouble getting this company to return to actually fix the dryer--I paid a $136.09 service fee but they reschedule often. Spent the whole day waiting for repair person-very nice guy-but now at 4:12pm I have called and was told...

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Dandelions75.

10/29/10

Terrible

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Dandelions75.

10/28/10

Terrible

I've used Lens Applinaces twice. The first time when I purchased a new heating/cooling unit. Then again 2 years later when the AC broke (compressor). They charge $75 for a house call to see what is wrong and then that gets applied to the cost of your repair(s). My unit needed a part that they were not able to get their hands on but instead of sharing this information with me, the owner, kept telling me that the part was coming. Weeks were passing and we were in the middle of a heat wave with my apartment for sale...and no part. I considered going elsewhere but they already had my $75 and kept telling me that the part was coming. After 7 weeks of waiting, the part finally came. The man who does the installations and repairs is a great, helpful, young man. The owner of the shop is old and grumpy and lied to me on several occasions regarding the ETA on my part...which needless to say, I did not appreciate. If he had been honest or up front with me, I could have planned better or made other arrangements. I did not appreciate being left in the dark.

The woman who answers the phone to make the appointments is an absolute joke. She answers the phone by saying "good morning, I mean good aftternoon" every time she answers the phone. Once she hung up on my when we were rescheduling an appointment (since the part never came) and when I called back to tell her that she hung up on me she said "I SAID SORRY. What more do you want from me?"

I have no idea how this place stays in business.

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LaraB.

08/18/09

Great Viking Service

Writing to say we had a very good experience with Len's repair of our Viking refrigerator. (That said, I'll never buy a Viking appliance again.)

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general information

Lens Appliance Service is categorized under Hardware , Appliances & Repair , Local Services and is located in Brooklyn, NY . The owner of Lens Appliance Service may register Lens Appliance Service information to describe services to 7th Ave. Brooklyn customers.

Lens Appliance Service has 7 reviews. Share your experiences of Lens Appliance Service by reviewing it. Lens Appliance Service Brooklyn Hardware , Brooklyn Appliances & Repair , Brooklyn Local Services (NY) business categories were viewed 907 times, Brooklyn businesses received 13 comments and reviews for the last month.