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Blazzar8.
10/02/09
Not a good place to save time or money
I've lived near this Krogers for 15 years and EVERY time i go in, there are only 1 or 2 checkouts with long lines and people complaining.One bagboy works both lines, if there is one on duty. They have a policy that if it scans wrong, it is free.Good luck on that one-if you don't specifically quote them their own policy, they won't take it off the bill.Last time i found a discrepency, they accused me of moving the tags because they didn't want to give me the item free.Most of the people working here rarely ever smile,especially at the deli, and the service desk.If you want to see the total opposite complete with short quick lines and lots of smiles, go to Publix.
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Herman5.
06/03/08
Poor bagging service.
I used to shop at the Madison Kroger store regularly. But now that I know that they are disrespectful to disabled workers, I will never go it the store again. They do not have enough baggers. One of the best baggers they had, had a medical problem. As soon as he left for medical reasons, he was not hired back strictly because of his disabilites. The hiring person in the upstairs office does a very poor job at hiring. The current baggers are very slow, if you can find one.
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Theserene.
03/12/08
Poor customer service.
Normally, I am not a complainer, but I just saw something at the Madison TN Kroger that made me furious. At 6:20 pm on March 1, my wife and I were standing in a long line waiting to be checked out. It was very slow and when we got closer we could see why. The cashier had no one helping her bag the groceries. A floor supervisor walked by and she asked for help. He stopped for a second and then went off to find the bagger. Ten minutes later, he comes back in the store...with no bagger. He stops to help her as there are ten carts in line. He puts two items into a bag and then says that he is going upstairs. Meanwhile there are extra people walking around, sweeping the rug, etc. and no one is helping her. I ask her if he is coming back, and she says she hopes so because her break is now overdue by an hour. But he does not come back, so my wife and I start bagging. Right before we finish, the lady sweeping the rug comes and helps with the last few bags. I ask for the manager and am told that he is "upstairs". I left feeling disgusted with everyone, except our poor cashier, who kept apologizing. As of ten days later, I have received notice from the corporate office that my message got to the manager...but so far...no response. No surprize.
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general information
Kroger Food Stores
is categorized under
Pharmacies and Drugstores and is located in
Madison, TN .
The owner of Kroger Food Stores may register Kroger Food Stores information to describe services to
Gallatin Pike S. Madison customers.
Kroger Food Stores has 3 reviews.
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Kroger Food Stores
Madison Pharmacies and Drugstores
( Nashville,
TN)
business categories were viewed 93 times, Madison businesses received 103 comments and reviews for the last month.
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