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Kelly's TV & Appliance
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716-662-58004919 Ellicott Rd.
Orchard Park, NY 14127
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BobB2009.
08/17/09
No Customer Service here!
I purchased a $4,000.00 DCS stove last year. The delivery of the stove was more than 8 weeks late with a new excuse every week. "When it gets here, we wll let you know. Stop calling!"
The installation was anything but good. The stove was not level from day one. It is now 9+ months later and the owner does not want to be bothered. Never receive a return phone call. We are a nuciance to him.
The stove has had issues from day one. All that the manufacturer will do it continue to provide service calls. Last service call we were asked to call another authorized service center.
The burners do not light properly and the ignition has been replaced twice. Same issue still a concern. The over was never set correctly for desired temperature. Door hindges have been replaced and the door is not on straight!
Wish we had never purchased the stove. Not much left that we can think of to do. Customer service is non-existant. At least I feel better now. Buyer be ware.....
The installation was anything but good. The stove was not level from day one. It is now 9+ months later and the owner does not want to be bothered. Never receive a return phone call. We are a nuciance to him.
The stove has had issues from day one. All that the manufacturer will do it continue to provide service calls. Last service call we were asked to call another authorized service center.
The burners do not light properly and the ignition has been replaced twice. Same issue still a concern. The over was never set correctly for desired temperature. Door hindges have been replaced and the door is not on straight!
Wish we had never purchased the stove. Not much left that we can think of to do. Customer service is non-existant. At least I feel better now. Buyer be ware.....
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Citysearch User.
11/02/05
Old Fashioned Customer Service
Kelly's has been around for a long time and you really feel like everyone in there knows what he or she is doing and is willing to help. They help you choose and deliver and set up your appliance. The best news is that they are great for repairs if anything ever goes wrong (they will even do house calls for products that you did not buy from them). The prices might be a little higher, but it is worth it for the quality.
Provided by Citysearch
Citysearch User.
08/08/05
Home Town Appliance Dealer
They are so great at Kelly's. They will help you select any appliance you need and they will deliver it and install it. Any time you have a problem with anything you have bought at Kelly's, you can ...
Provided by Citysearch
general information
Kelly's TV & Appliance
is categorized under
Hardware , Local Services and is located in
Orchard Park, NY .
The owner of Kelly's TV & Appliance may register Kelly's TV & Appliance information to describe services to
Ellicott Rd. Orchard Park customers.
Kelly's TV & Appliance has 3 reviews.
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Kelly's TV & Appliance
Orchard Park Hardware , Orchard Park Local Services
( Buffalo,
NY)
business categories were viewed 323 times, Orchard Park businesses received 54 comments and reviews for the last month.
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