Home Remedy

Assen2Houston.

Quite disappointing work!

Yup, I've read good to great reviews from this contractor which made me decide to hire them for my Patio/cover project. There quotation is reasonable upon initial comparison. There were some instances during our early engagement that I doubted, but I said it's probably OK and the finish product will be what I always wanted to have. When the planning came, some confusion of drawings occurred hmm I said to myself, things will pan out don't you worry . The cement was poured then I saw some signs of below par quality several lines made obvious by watermarks and is currently eroding and getting deeper. Then the ceiling panels were installed connections between panels were immediately obvious (not leveled properly). Then came the major disappointment - measurements. I was asked to specify where I wanted to have the fans and lights placed. I did this immediately but to my surprised, they ignored it (what's the point in asking?) I even got into a heated exchange on why I wanted the fan moved from where they placed it (very near the wall) to a more practical place (center of the space). It was eventually moved- closer to where I wanted it originally but the remedial action caused more issues about the ceiling panel not being leveled which made a very obvious ‘patch work' doesn't look professional at all. Oh, and the lights were still off and never gotten a proper explanation from why that is. I gave them the chance to fix it but it's beyond small fixes they need to redo the ceiling and cementing (or put the tiles which I can't cover with my budget). It's quite unfortunate and whenever I see their work, I cringed ... doesn't look like a $10K project. With this, I couldn't recommend Home Remedy they might have done a good job elsewhere but Boy, did they mess up mine. I guess a positive is- I really like their brick column and possibly the roofing work. Perhaps my initial reaction was telling me something. My mind can perhaps change (and so is my review) if they would somehow do remedial work, but the last time I spoke to them, they stand by their work and said that was the norm.

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