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PUDELPUPS.
11/01/09
EXCELLENT SERVICE!!!!!!!!!
WHAT A GREAT GROOMING SHOP!! I BROUGHT MY DOG HERE AFTER SEEING THE SAME GROOMER FOR 8 YEARS .... WE WERE A LITTLE CONCERNED THEY MAY NOT GET THE TRIM RIGHT THE 1ST TIME ...BUT WE WERE WRONG !!!!! PAWS DOWN THEY KNOW WHAT THEY ARE DOING !!!!!
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K3bha.
08/27/08
TERRIBLE SERVICE!!!!!!!
TERRIBLE SERVICE!!!!!!!!!!!!!
We brought our Maltese puppy in to get a "puppy cut" style and we even brought in a picture of this cut and specifically said we didn't want our dog shaved. When we picked her up, they completely shaved her and she didnt even look like the same dog, the cut was very choppy and looked like an amateur cut her. I called later that day to complain and left a message; I called back again on Tues. a.m. to speak to the owner, which she wasn't available. I spoke to the manager and she proceeded to tell me that "we provided a service and sometimes you don't always get what you want." My complaint was that it wasn't at all what we asked for and that they should have called us before they made that decision on their own. THAT WAS WRONG and a BIG MISTAKE. You don't take the liberty to completely shave a dog when the owner specifically requested they don't want that. This is suppose to be a professional establishment, claiming to be an award winning pet specialist, but they are not specialized in CUSTOMER SATISFACTION. I expressed how upset and unhappy we were and that we wanted a REFUND ($50 charge) and they would not do this. I may have decided to give them another try, if they were willing to somehow offer some kind of satisfaction, but they wouldn't. I DO NOT recommend Four Paws to anyone.
We brought our Maltese puppy in to get a "puppy cut" style and we even brought in a picture of this cut and specifically said we didn't want our dog shaved. When we picked her up, they completely shaved her and she didnt even look like the same dog, the cut was very choppy and looked like an amateur cut her. I called later that day to complain and left a message; I called back again on Tues. a.m. to speak to the owner, which she wasn't available. I spoke to the manager and she proceeded to tell me that "we provided a service and sometimes you don't always get what you want." My complaint was that it wasn't at all what we asked for and that they should have called us before they made that decision on their own. THAT WAS WRONG and a BIG MISTAKE. You don't take the liberty to completely shave a dog when the owner specifically requested they don't want that. This is suppose to be a professional establishment, claiming to be an award winning pet specialist, but they are not specialized in CUSTOMER SATISFACTION. I expressed how upset and unhappy we were and that we wanted a REFUND ($50 charge) and they would not do this. I may have decided to give them another try, if they were willing to somehow offer some kind of satisfaction, but they wouldn't. I DO NOT recommend Four Paws to anyone.
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Citysearch User.
02/23/07
Never Again
I brought my puppy (Maltese) in for his first haircut and it was an aweful experience. His hair was long when I brought him in and when I picked him up his hair was a quarter of an inch long. I didn...
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general information
Four Paws Only Incorporated
is categorized under
Pet Stores , Pets and is located in
Dracut, MA .
The owner of Four Paws Only Incorporated may register Four Paws Only Incorporated information to describe services to
Gerard St. Dracut customers.
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Four Paws Only Incorporated
Dracut Pet Stores , Dracut Pets
( Boston,
MA)
business categories were viewed 399 times, Dracut businesses received 22 comments and reviews for the last month.
Similar tags are
pet classifieds , pet show , kittens pets , pet dogs , pet products , pet services , pet health .
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