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Moll.
07/26/06
the Worst Customer Service ever...
I had the worst customer service ever.
I just want to get a bed for my dog. They didn't carry the one that I want at the store in Manhattan, and had to send it from Hampton stroe. They told me that I get the product in 2 days the most. Days went by...nothing in the mail. hummm, what happened to my order??? I called the store numerous times, and every time, they said it was being sent and you should receive tommorow. Well I call a week into the wait and no one would even hand over the tracking number, everyone claims they know nothing about it. Instead of helping with my dilemma they served major attitude and put me through the phone run around calling back and forth between the two stores to no avail. Than I try to cancel and they can't do this for me, only the owner. Someone needs to teach the other employees how to push buttons and give me a refund, than sign them all up for a class in respect and courtousy and teach them about customer relations and how it can be a benifit for business. Now my puppy sits here bedless and uncomfortable and I still don't know where that bed went...but neither do any of the employees.
I just want to get a bed for my dog. They didn't carry the one that I want at the store in Manhattan, and had to send it from Hampton stroe. They told me that I get the product in 2 days the most. Days went by...nothing in the mail. hummm, what happened to my order??? I called the store numerous times, and every time, they said it was being sent and you should receive tommorow. Well I call a week into the wait and no one would even hand over the tracking number, everyone claims they know nothing about it. Instead of helping with my dilemma they served major attitude and put me through the phone run around calling back and forth between the two stores to no avail. Than I try to cancel and they can't do this for me, only the owner. Someone needs to teach the other employees how to push buttons and give me a refund, than sign them all up for a class in respect and courtousy and teach them about customer relations and how it can be a benifit for business. Now my puppy sits here bedless and uncomfortable and I still don't know where that bed went...but neither do any of the employees.
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general information
Canine Ranch Inc
is categorized under
Pet Stores , Pets and is located in
New York, NY .
The owner of Canine Ranch Inc may register Canine Ranch Inc information to describe services to
W 72nd St. New York customers.
Canine Ranch Inc has 1 reviews.
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Canine Ranch Inc
New York Pet Stores , New York Pets
( New York City,
NY)
business categories were viewed 453 times, New York businesses received 57 comments and reviews for the last month.
Similar tags are
chihuahua pets , monkeys pets , kitten pets , pet adoption , adoption pets , pets first , pet sitters , pet health .
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