Beauty & Spas in Surrey, BC
Beauty & Spas • Beauty Salons and Services
115-7500 120 Street,
Surrey ,
BC
V3W 3N1
CANADA
Based on 1 reviews
I purchased 4 inch-loss sessions plus 1 infrared wrap. Even though they were 'on special' they still cost a fortune and so later on I decided to cancel all of these services and get a refund on my credit card. Initially they responded to my initial voice mail with a text message (yes really!) where they did not identify themselves (no "this is Nima's Spa", no "this is so and so from Nima's) and did not respond to my request for a refund. A week later someone called me from the spa, said they would have to charge me full price (!!) for the coupon deal that I wanted to refund. After I explained it was not part of a coupon and none of the sessions had been used, they promised to 'investigate' and get back to me the following week. It's been two weeks now since I initially requested a refund and I am still waiting. It seems this company is only interested in getting your money - I recommend you avoid this place at all costs and go to a company that is more reputable.
Worldwide > Canada > Surrey, BC > Beauty Salons and Services