An Elegant Touch Limousine Service

Citysearch User.

My Birthday limo service

I want to write this review because when you spend the money to rent a limo, it is usually a special occasion and you want things to go right. I can highly recommend An Elegant Touch Limousine Service in the DFW area after last night. Twelve of us celebrated my husband's 50th Birthday. \Q\ was our driver and he was prompt and outstanding. We all felt he was very professional, respectful, courteous, and knows his business. The limo was very very nice. Just know if you are renting a Chrysler 300 Stretch for 12 people, that is the limit. It was big enough, but would not hold more than 12. My nice experience began with Bobbie. I talked to her a few times before I made the reservation. After getting several quotes, I was drawn back to her. She made me feel at ease and she had the limo that I felt best met our needs as far as capacity, price, looks, etc. This was our first limo ride. It's the only way to go with a group and we will do it again. We are looking forward to a Christmas Light Tour. We will definitely call Ms. Bobbie and we will request Q as our driver! When I rated the Overall Experience, vehicle condition, chauffeur quality, service level, & value, I gave them a 5 star with no hesitation. I can't think of anything they could have done better.

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Citysearch User.

My Concert limo service

Very professional and an 'Elegant Touch' to the night it was. Very nice ride and plenty of room for everyone. I want to thank everyone for making it a very special night for all us girls!! I would recommend this company to anyone. A+++

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Citysearch User.

My Anniversary limo service

I rented a limo to celebrate 10 year anniversary for my wife. The positives: the chauffeur was very pleasant and sociable; the limo operator arranged to have a Happy 10 Anniversary banner in the vehicle along with colored napkins inserted in the champagne glasses that we discussed in advance.



On the negative side, this was intended as a complete surprise for my wife. We were to be picked up at 5 pm taken to dinner and driven back home at 8 pm. At 5:08 pm, the chauffeur called my cell and said that he was still 10 minutes away. This conversation took place in the presence of my wife so she knew something was up and guessed that it was a limo. I was very displeased with the tardiness of the chauffeur primarily because it caused the surprise to fall much flatter than it would have if he was on time as expected. I was very disappointed because my surprise was taken away from me.



Additionally, I was promised a red carpet experience where the chauffeur would lay down a red carpet for us which never happened. Although the limo was clean it was apparent it was an older vehicle that has seen it's share of experiences. The window tinting was scratched and there were printed signs on the doors requesting you not push down on the ashtray as they're made of wood. This seemed a little cheap to me, but maybe they get broke a lot? The final negative was the 3.3 - 3.6% service fee charged for using a credit card. In my opinion this fee should be included in the price of the rental and not passed on to the consumer.



Overall, it was just OK. Not bad, but certainly not the 5 star experience I was led to believe I would receive for the amount of money I spent.

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Citysearch User.

My Prom limo service

Exceptional service. I called at the last minute, a week before prom, and Barbara was great. The kids had a great time!!! An Elegant Touch Limos truly delivered....

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Citysearch User.

My Birthday limo service

Ms. Bobbie,I wanted to express my appreciation for the wonderful experience I had renting your limousine. I had never rented a limo before, so the experience was great.



A very special thanks goes to \Q\! He was an outstanding driver and wonderful gentleman. He even got me a birthday present. (How nice was that)Thanks again for your services and I hope to do business with you in the future.

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Citysearch User.

My Prom limo service

I was very pleased with the limo service, from beginning to the end.Ms. Morrison was very professional and ensured our needs were met. The car was beautiful and exceeded all the parents expectations. I would use your service again and will not hestitate to refer you to others.

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