Reviews

Based on 13 reviews

deluna17

Great company

There have been times when I needed to send less than my regular payment or send my payment in a little bit late. They have always been accommodating and understanding. Everyone I have spoken to has been courteous, helpful, and...

posted at 09/14/10

kyrstin09

Worst!!

i have a car financed through them. i got into an auto accident and needed a car fast. i bought my car and not only do i have a 23% interest rate, but I called them to tell them i was having a serious emergency and i would need them to...

posted at 02/23/10

alonysus

CALIFORNIA'S BEST AUTO LOAN COMPANY!

This Financial Company is truly the best I have ever encountered. They were fast at approving my car loan, and very courteous every time I have ever dealt with them on the phone. If not for them , I would have never been approved! Thank...

posted at 11/12/10

Keelypw

I am livid!

I just learned that after having an auto loan with this company to the tune of 20+grand, they do NOT report to any othe credit bureaus. I repeat, they DO NOT report to any of the credit bureaus. Therefore the last two years of...

posted at 03/08/11

chargeratit

SCAM!

DO NOT EVER FINANCE WITH THIS COMPANY! I'm in the military and financed with these people the repo my car when I was away and now I filed bankruptcy because they want me to pay the whole amount to get it back I got my case number paid my...

posted at 04/25/11

tkosburn

Customer Service?

If I had a choice, I wouldn't have gone with this company. So far, I have talked to the receptionist, the women handling my account and the manager. They all could use some training in customer service. Just because they're peoples...

posted at 11/09/10

froggysmama

Just Horrible

I've had my car for about a 1.5 years. A-L Financial was the only loan company I could get financing through because my credit isn't so great. Last year I was on disability for 3 months and they wouldn't allow me to pay just the interest...

posted at 03/11/11

Lemon Drop

Avoid this company if you can

Read the reviews before going with this company. Anything written that is positive must be from someone who works for the company. Every AL Financial location has negative reviews; there is definitely a theme...

posted at 09/21/10

Echo Vance

Customer Service

I just want everyone out there who have had bad reviews or dealings with "Liz", that I believe she is just doing her job. More than once, I have called in regards to making a late payment and not only was she curtious and understanding,...

posted at 02/23/11

jrodriguez68

You've got to be kidding me!!!

So...my car was repossessed this morning, my kids noticed our car was gone on our way out to work and school and now they think that someone stole our car and their terrified that someone will break in the house now. I have never been...

posted at 01/31/11

jessej68

Civil Suit over Unfair Business Practice from Al financial

to all those past and current customers from AL Financial who have had their cars reposessed by AL Financial, Please read the following. A top attorney has recently found that AL Financial has been engaging in unfair business practice and...

posted at 11/14/10

spazsgirlkk

WORST FINANCING COMPANY EVER!!!!!!!!!

I just got refinanced because these people were driving me INSANE!! I have NEVER missed a payment, yet they STILL repo'd my car AFTER I called & made payment arrangements. It ended up costing me $1300 & a drive to Sac to pick up my car....

posted at 11/03/10

DNW123

Horrible Customer Service

Yes, I'm grateful I was financed for a car. Yes, my credit is not the best but that does not give AL Financial the right to treat people like dogs. They call you if your payment is two days late and act like you stole something from...

posted at 09/28/10

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A-L Financial Corp.

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